Part-Time Orthodontic Receptionist — Welcoming & Efficient

The Tooth Company; Devonport-Takapuna; Sur place; NZD 28 000 - 39 000; Temps partiel

Résumé du poste

The Tooth Company Orthodontics at Smales Farm in Auckland is hiring a part-time superstar receptionist to join our friendly, established orthodontic team. You will manage day-to-day reception and administration while delivering excellent patient care and a smooth patient experience.

As the first contact for families, you’ll handle calls, emails, appointments, payments and coordination with clinicians. Full training will be provided and previous dental reception experience is helpful but not

Qualifications

• Friendly, positive and confident communication with people.
• Highly organised with excellent attention to detail.
• Comfortable in a busy environment and able to manage multiple priorities.
• Reliable and takes ownership of responsibilities.
• Professional in communication and presentation.
• Confident using computers and learning new systems.
• Strong team player but able to work independently.
• Genuine care for providing great customer service.

Responsabilités

• Welcoming patients and families into the practice.
• Answering phone calls, emails and patient enquiries.
• Managing appointments and maintaining an efficient orthodontic diary.
• Booking and coordinating new patient consultations.
• Following up patients and appointments.
• Managing patient accounts, payments and payment plans.
• Communicating with patients, parents, clinicians and other dental practices.
• Supporting the Practice Manager with day-to-day running of the practice.
• Ensuring an excellent patient experience from first contact through to completion of treatment.

Connaissances

Friendly

Organised

Multi-tasking

Customer service

Computer skills

Team player

Outils

Office software

Description du poste

The Tooth Company Orthodontics at Smales Farm in Auckland is hiring a part-time superstar receptionist to join our friendly, established orthodontic team. You will manage day-to-day reception and administration while delivering excellent patient care and a smooth patient experience.

As the first contact for families, you’ll handle calls, emails, appointments, payments and coordination with clinicians. Full training will be provided and previous dental reception experience is helpful but not