Receptionist/Dental Assistant | Symes De Silva | Full-Time

Lumino Symes De Silva; Wellington; On-site; NZD 42,000 - 64,000; Full time

Job summary

Lumino Symes de Silva in Wellington is seeking a friendly Receptionist / Dental Assistant for a full-time role. You will split time between front-office duties and assisting clinicians, ensuring smooth patient journeys.

Join a well-established New Zealand dental network, with ongoing training and a supportive team culture. Hours are weekdays, with a balanced schedule and opportunities for growth.

Qualifications

• Previous experience in a Receptionist or customer-facing role
• Dental Assistant experience preferred, although full training can be provided for the right person
• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• Confidence using computer systems and learning new software
• A proactive, positive attitude and willingness to support the wider team
• A genuine passion for delivering exceptional patient care and service

Responsibilities

• Welcoming patients and creating a positive first impression
• Managing appointments and maintaining patient records
• Processing payments and handling daily administrative tasks
• Supporting the smooth day-to-day operation of the practice
• Delivering outstanding customer service at every patient interaction
• Assisting clinicians during dental procedures
• Preparing treatment rooms and equipment
• Maintaining infection control and sterilisation standards
• Managing stock and clinical supplies
• Supporting a safe, organised clinical environment

Skills

Communication

Customer-facing

Time management

Organisation

Learning software

Job description

Company Description

Looking for a role where you'll feel valued, supported, and proud to make a difference in your community? Join Lumino Symes de Silva, a well-established practice that is part of New Zealand's largest dental network.

At Lumino, we are committed to delivering exceptional patient experiences and high-quality dental care across 119 practices nationwide. Our people are at the heart of everything we do, and we pride ourselves on creating a welcoming, supportive environment where both patients and team members can thrive.

Job Description

We are seeking a friendly, reliable, and enthusiastic Receptionist / Dental Assistant to join our team on a full-time basis.

This is the perfect opportunity for someone who enjoys variety in their day, loves working with people, and is keen to be involved in both the front-office and clinical sides of a busy dental practice. You will play a key role in ensuring our patients receive a seamless and positive experience, while also providing valuable support to our clinicians.

Reception Responsibilities

• Welcoming patients and creating a positive first impression
• Managing appointments and maintaining patient records
• Processing payments and handling daily administrative tasks
• Supporting the smooth day-to-day operation of the practice
• Delivering outstanding customer service at every patient interaction

Dental Assistant Responsibilities

• Assisting clinicians during a wide range of dental procedures
• Preparing treatment rooms and equipment
• Maintaining infection control and sterilisation standards
• Managing stock and clinical supplies
• Supporting a safe, organised, and efficient clinical environment

Hours

• Monday: 7:45am – 4:45pm
• Tuesday: 7:45am – 4:45pm
• Wednesday: 7:45am – 4:45pm
• Thursday: 7:45am – 4:45pm
• Friday: 7:30am – 4:30pm

Qualifications

To be successful in this role, you will bring:

• Previous experience in a Receptionist or customer-facing role
• Dental Assistant experience preferred, although full training can be provided for the right person
• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• Confidence using computer systems and learning new software
• A proactive, positive attitude and willingness to support the wider team
• A genuine passion for delivering exceptional patient care and service

Additional Information

Why Join Lumino Symes de Silva?

Our practice has built a strong reputation for providing high-quality dental care in a warm and welcoming environment. You'll be joining a close-knit team that genuinely enjoys working together and strives to make every patient experience a positive one.

What you can look forward to:

• A rewarding dual role with variety and opportunities to grow your skills
• A supportive and collaborative team culture
• Ongoing training and development through New Zealand's largest dental network
• The stability and benefits of being part of a well-established healthcare organisation
• Opportunities for career progression within the wider Lumino network

At Lumino, we love what we do and take pride in creating brighter smiles every day. If you're looking for a role where you can build meaningful relationships, develop your skills, and be part of a supportive team, we'd love to hear from you.