Part-Time Office & Reception Coordinator

Respect Inc; Devonport-Takapuna; On-site; NZD 22,000 - 30,000; Part time

Job summary

Respect Inc. is seeking an Office Administrator to provide reception and administration support. The role involves handling incoming calls, welcoming visitors, processing client payments, and managing referrals while maintaining office standards. It is a 20-hour-per-week position.

The successful candidate will participate in relevant training and performance reviews, contributing to a supportive team environment that values clients and community wellbeing.

Qualifications

• Experience in reception and general administration.
• Ability to take payments and manage transactions.
• Maintain accurate records and support client referrals.
• Strong communication with clients and staff.

Responsibilities

• Answer incoming calls and direct to staff or take messages.
• Welcome visitors to Respect.
• Process client payments.
• Keep accurate records and check transactions.
• Process self-referred referrals for women.
• Call clients to confirm needs in terms of family violence.
• Book appointments with counsellor.
• Liaise with women's manager about self-referred women.
• Process parenting inquiries.
• Load referrals into Exess from external agencies and internal counsellors.

Skills

Reception duties

Phone handling

Cash handling

Record keeping

Referral processing

Client communication

Office administration

Tools

Exess

Job description

Respect Inc. is seeking an Office Administrator to provide reception and administration support. The role involves handling incoming calls, welcoming visitors, processing client payments, and managing referrals while maintaining office standards. It is a 20-hour-per-week position.

The successful candidate will participate in relevant training and performance reviews, contributing to a supportive team environment that values clients and community wellbeing.