Part-Time Medical Receptionist — 20 hrs, NHS Pension

NHS Ayrshire & Arran; Roxburgh; On-site; NZD 43,000 - 56,000; Part time

Benefits offered by this job

Annual Leave (8 weeks pro rata)

NHS Pension

Job summary

Roxburgh Street Surgery is seeking a part-time Medical Receptionist to join our receptionist team. The role is 20 hours per week, typically Monday to Friday between 8am and 6pm, with some flexibility during holidays and busy periods.

The post includes 8 weeks pro rata annual leave and an NHS pension. You will greet patients, manage appointments and handle front-d desk duties in a confidential medical environment.

Qualifications

• Organisational skills to manage multiple tasks.
• Solid written and verbal communication skills.
• Experience with office software (word processing/spreadsheets).
• Ability to work independently and as part of a team.
• Empathy and confidentiality with patients.
• Experience in a medical/clinical setting is advantageous.

Responsibilities

• Greeting patients and assisting with check-in.
• Scheduling, cancelling and rearranging appointments.
• Answering phone calls and addressing inquiries.
• Maintaining accurate patient records and confidentiality.
• Processing registrations, prescriptions and payments.
• Handling emails and other administrative tasks.

Skills

Organisational skills

Communication skills

Office software experience

Teamwork

Empathy and confidentiality

Medical setting experience (advantage)

Tools

Word processing

Spreadsheets

Job description

Roxburgh Street Surgery is seeking a part-time Medical Receptionist to join our receptionist team. The role is 20 hours per week, typically Monday to Friday between 8am and 6pm, with some flexibility during holidays and busy periods.

The post includes 8 weeks pro rata annual leave and an NHS pension. You will greet patients, manage appointments and handle front-d desk duties in a confidential medical environment.