Part-Time Clinical Administrator: Patient Care Operations

Canterbury District Health Board; Christchurch; On-site; NZD 58,000 - 70,000; Part time

Job summary

Ashburton Hospital, part of Canterbury District Health Board, is seeking a Clinical Administrator to support patient access and flow in a busy health campus.

You will deliver broad administrative services, prepare documents, coordinate meetings, and ensure accurate records while safeguarding privacy and confidentiality. This is a permanent part-time role (28 hours/week) with a collaborative team environment and the chance to contribute to delivering high-quality care.

Qualifications

• Relevant administrative or customer service experience.
• Ability to work under pressure and manage competing priorities.
• Experience using computer-based administrative systems and Microsoft Office.
• Strong organisational and time management skills with attention to detail.
• Excellent written and verbal communication.
• Knowledge of medical terminology, or the willingness and ability to develop this knowledge.
• A strong commitment to privacy, confidentiality, and professional standards.
• Collaborative approach, with the ability to work effectively as part of a team.
• Self-management, accountability, and a willingness to learn and grow.

Responsibilities

• Provide timely and reliable administrative support to managers, staff, and teams.
• Prepare and manage correspondence, reports, documents, forms, and other administrative information.
• Manage phone calls, emails, enquiries, and communication with internal and external stakeholders.
• Maintain accurate and up-to-date electronic and physical records, databases, registers and filing systems.
• Complete data entry, reporting, document processing and routine administrative checks accurately.
• Coordinate meetings, appointments, clinics, events, and related administrative arrangements.
• Monitor deadlines, outstanding actions, follow-ups, and priorities, ensuring work is completed within agreed timeframes.
• Support day-to-day office operations, including supplies, resources, templates, and administrative systems.
• Handle confidential, personal, and sensitive information in accordance with privacy and organisational requirements.
• Follow Health NZ policies, procedures, and relevant compliance requirements.
• Identify and elevate administrative issues, risks, or disruptions appropriately.
• Identify and contribute to improvements in administrative processes, systems, and efficiency.
• Support staff with administrative processes, training, onboarding, and general team requirements.
• Work collaboratively and professionally with colleagues, managers, patients, and other stakeholders.
• Demonstrate initiative, accuracy, reliability, discretion, and a commitment to quality service.

Skills

Administrative experience

Microsoft Office

Organisational skills

Communication skills

Privacy and confidentiality

Job description

Ashburton Hospital, part of Canterbury District Health Board, is seeking a Clinical Administrator to support patient access and flow in a busy health campus.

You will deliver broad administrative services, prepare documents, coordinate meetings, and ensure accurate records while safeguarding privacy and confidentiality. This is a permanent part-time role (28 hours/week) with a collaborative team environment and the chance to contribute to delivering high-quality care.