Part-Time Clinical Administrator — Patient Access

Te Whatu Ora; Christchurch; On-site; NZD 60,000 - 76,000; Full time

Job summary

Te Whatu Ora - Ashburton Hospital is seeking a Clinical Administrator to provide efficient, accurate, patient-centred administrative support in a busy healthcare environment.

You will coordinate day-to-day administrative processes, maintain records, manage communications, and support clinical teams to ensure timely patient access and smooth patient flow. A digital mindset and privacy discipline are essential.

Qualifications

• Relevant administrative or customer service experience.
• Ability to work under pressure and manage competing priorities.
• Experience using computer-based administrative systems and MS Office.
• Strong organisational, time management, problem-solving and attention-to-detail skills.
• High standard of written and verbal communication.
• Knowledge of medical terminology, or willingness to develop this knowledge.
• Collaborative approach and ability to work effectively as part of a team.
• Self-management, accountability and willingness to learn and grow.
• Advantage: health administration experience.

Responsibilities

• Provide timely and reliable administrative support to managers, staff, and teams.
• Prepare and manage correspondence, reports, documents, forms, and other administrative information.
• Manage phone calls, emails, enquiries, and internal and external communications.
• Maintain accurate electronic and physical records, databases, registers and filing systems.
• Complete data entry, reporting, document processing and routine administrative checks accurately.
• Coordinate meetings, appointments, clinics, events, and related administrative arrangements.
• Monitor deadlines, outstanding actions and priorities to ensure timely completion.
• Support day-to-day office operations and administrative systems.
• Handle confidential information in accordance with privacy and organisational requirements.
• Identify and contribute to improvements in administrative processes and efficiency.
• Support staff with onboarding and general team requirements.

Skills

Administrative experience

Customer service

MS Office experience

Written and verbal communication

Time management

Problem solving

Attention to detail

Privacy and confidentiality

Team collaboration

Self-management

Tools

MS Office

Job description

Te Whatu Ora - Ashburton Hospital is seeking a Clinical Administrator to provide efficient, accurate, patient-centred administrative support in a busy healthcare environment.

You will coordinate day-to-day administrative processes, maintain records, manage communications, and support clinical teams to ensure timely patient access and smooth patient flow. A digital mindset and privacy discipline are essential.