Clinical Administrator - Part-Time, Patient Services

Te Whatu Ora; Ashburton; On-site; NZD 36,000 - 50,000; Part time

Job summary

Health New Zealand | Te Whatu Ora in Ashburton Hospital is seeking a Clinical Administrator for a permanent part-time role (32 hours per week, Monday to Friday). The role provides broad administrative support to clinical and management teams, ensuring timely patient access and accurate records to support efficient patient flow in a busy acute setting.

You will be digitally confident, open to learning new technologies, and committed to privacy and high-quality service.

Qualifications

• Experience in administrative or customer service roles.
• Ability to work under pressure and manage priorities.
• Experience with computer-based administrative systems and Microsoft Office.
• Strong organisational skills and attention to detail.
• Good written and verbal communication; privacy and confidentiality commitment.

Responsibilities

• Provide timely and reliable administrative support to managers, staff, and teams.
• Prepare and manage correspondence, reports, documents, forms, and other administrative information.
• Manage phone calls, emails, inquiries, and communications with stakeholders.
• Maintain accurate electronic and physical records, databases, registers and filing systems.
• Complete data entry, reporting, document processing and routine administrative checks accurately.
• Coordinate meetings, appointments, clinics, events, and related administrative arrangements.
• Monitor deadlines, outstanding actions and priorities, ensuring timeliness.
• Support day-to-day office operations, including supplies and templates.
• Handle confidential information in accordance with privacy and organisational requirements.
• Follow Health NZ policies and relevant compliance requirements.
• Identify and elevate administrative issues and contribute to process improvements.
• Support staff with administrative processes, training, onboarding, and team requirements.
• Collaborate professionally with colleagues, managers, patients and stakeholders.
• Demonstrate initiative, accuracy, reliability, discretion, and commitment to quality service.

Skills

Administrative experience

Customer service

Microsoft Office

Data entry

Organisational skills

Privacy/ confidentiality

Communication

Tools

Microsoft Office

Hospital information systems

Job description

Health New Zealand | Te Whatu Ora in Ashburton Hospital is seeking a Clinical Administrator for a permanent part-time role (32 hours per week, Monday to Friday). The role provides broad administrative support to clinical and management teams, ensuring timely patient access and accurate records to support efficient patient flow in a busy acute setting.

You will be digitally confident, open to learning new technologies, and committed to privacy and high-quality service.