Checkout Supervisor: Lead a High-Energy Front End Team

Foodstuffs South Island; Ashburton; On-site; NZD 42,000 - 56,000; Full time

Job summary

New World Ashburton under Foodstuffs South Island is seeking a motivated Checkout Supervisor to lead our checkout team in a fast-paced retail environment. You’ll train and guide staff, maintain friendly, efficient service, and ensure the front end runs smoothly and safely throughout the day.

You’ll bring strong leadership, a passion for customer service, and excellent cash-handling accuracy. Availability for scheduled shifts, including evenings and weekends, is required.

Qualifications

• A passion for delivering outstanding customer service.
• Confident leadership skills and the ability to support and motivate a team.
• Clear, respectful communication and a positive attitude.
• Strong attention to detail and accuracy, especially with cash handling.
• Ability to stay calm, organised, and solution‑focused under pressure.
• Excellent time management and the ability to prioritise tasks effectively.
• Reliability, integrity, and a proactive approach to daily responsibilities.
• Team‑focused mindset that contributes to a supportive, safe, and positive work culture.
• Willingness to learn, adapt, and take ownership of your role.
• Flexibility to work additional or extended hours when required.
• A current Lotto certification and/or Liquor Licence would be an advantage, but is not essential; willing to obtain these for the role.

Responsibilities

• Lead the checkout team to deliver friendly, efficient service.
• Ensure the front end operates safely and smoothly throughout the day.
• Support staff on the floor and lead by example.
• Create a positive, welcoming environment for customers and colleagues.
• Manage daily responsibilities with reliability and ownership.

Skills

Customer service

Leadership

Cash handling

Time management

Communication

Team motivation

Problem solving

Attention to detail

Reliability

Adaptability

Job description

New World Ashburton under Foodstuffs South Island is seeking a motivated Checkout Supervisor to lead our checkout team in a fast-paced retail environment. You’ll train and guide staff, maintain friendly, efficient service, and ensure the front end runs smoothly and safely throughout the day.

You’ll bring strong leadership, a passion for customer service, and excellent cash-handling accuracy. Availability for scheduled shifts, including evenings and weekends, is required.