Outpatient Admin Specialist - Part-Time 21 hrs

Te Whatu Ora; Christchurch; Sur place; NZD 56 000 - 68 000; Temps partiel

Résumé du poste

Health New Zealand | Te Whatu Ora is seeking a dedicated Administrator, based at Burwood Hospital in the Allied Health Outpatients team. You will warmly greet patients, update demographics, and ensure confidentiality while supporting timely and efficient treatment.

You will manage outpatient bookings, handle referrals, and perform accurate data entry for reporting and service planning. Strong communication with staff and patients is essential to uphold Waitaha Canterbury standards and deliver

Qualifications

• Excellent customer service skills.
• Technically savvy with the ability to quickly learn new applications/systems.
• Strong organizational, time management, and problem-solving skills.
• Ability to achieve accuracy and maintain attention to detail.
• Capacity to meet deadlines and work unsupervised.
• Intermediate to advanced proficiency in Microsoft Office Suite.
• High level of written and verbal communication skills.

Responsabilités

• Undertaking front of house duties including warmly greeting patients and visitors, updating patient demographics, and ensuring confidentiality.
• Maintaining smooth patient flow and manage time effectively to prioritize and fulfil competing demands.
• Patient confidentiality and privacy is maintained at all times.
• Manage outpatient bookings according to Waitaha Canterbury guidelines, including handling referrals, scheduling appointments, and minimizing cancellations.
• Referral letters and e-referral letters are managed as per our guidelines.
• Ensure accurate coding and data entry for reporting and service planning purposes.

Connaissances

Customer service

Tech savvy

Organization

Time management

Attention to detail

Deadline-oriented

MS Office

Outils

Microsoft Office

Description du poste

Health New Zealand | Te Whatu Ora is seeking a dedicated Administrator, based at Burwood Hospital in the Allied Health Outpatients team. You will warmly greet patients, update demographics, and ensure confidentiality while supporting timely and efficient treatment.

You will manage outpatient bookings, handle referrals, and perform accurate data entry for reporting and service planning. Strong communication with staff and patients is essential to uphold Waitaha Canterbury standards and deliver