Ophthalmology Clinic Admin Support - Patient Care Champion

Nelson Marlborough Health; Nelson; On-site; NZD 52,000 - 68,000; Full time

Job summary

Health New Zealand | Te Whatu Ora, Nelson Hospital, is seeking a Clinical Administration Support in Ophthalmology. This permanent full-time role provides frontline administrative support to consultants, clinical staff, patients and visitors, helping ensure timely, well-coordinated, patient-centred care in a busy clinic.

As part of a six-position setup, you will manage patient enquiries, referrals, waitlists, and bookings, while maintaining patient records with strong organisational skills and MS

Qualifications

• Typing speed of 50 words per minute or more is essential.
• MS Office proficiency and strong computer literacy are required.
• Medical terminology would be advantageous but not essential.
• Applicants may be required to undertake a computer skills assessment.
• Eligible to work in New Zealand or hold a NZ work visa.

Responsibilities

• Manage patient enquiries and direct them to appropriate clinical staff.
• Coordinate referrals and waitlists; book clinics and theatres as required.
• Provide administrative support for consultants and clinical teams.
• Prepare and maintain patient records and clinical documentation.

Skills

Interpersonal skills

Customer service

Attention to detail

Time management

Typing speed 50 wpm

Tools

Microsoft Office

Job description

Health New Zealand | Te Whatu Ora, Nelson Hospital, is seeking a Clinical Administration Support in Ophthalmology. This permanent full-time role provides frontline administrative support to consultants, clinical staff, patients and visitors, helping ensure timely, well-coordinated, patient-centred care in a busy clinic.

As part of a six-position setup, you will manage patient enquiries, referrals, waitlists, and bookings, while maintaining patient records with strong organisational skills and MS