Clinical Administration Support (Ophthalmology)

Marketplace; Nelson; Vor Ort; NZD 54.000 - 66.000; Vollzeit

Benefits dieser Stelle

Staff wellbeing initiatives

Career progression opportunities

Zusammenfassung

Health New Zealand - Te Whatu Ora Nelson Marlborough, Nelson Hospital, is seeking a Clinical Administration Support for the Ophthalmology Department. This permanent full-time role supports consultants, clinical staff, patients, and visitors to ensure timely, patient-centred care in a busy clinic environment.

The successful applicant will handle referrals, waitlists, bookings, and patient records with a strong focus on accuracy, confidentiality, and excellent customer service.

Qualifikationen

• Experience in frontline administrative support in a healthcare setting.
• Strong attention to detail and high level of confidentiality.
• Proficient with Microsoft Office and data entry tasks.

Aufgaben

• Manage patient enquiries and direct to clinical staff.
• Coordinate referrals, waitlists, and bookings.
• Maintain patient records and clinical documentation.

Kenntnisse

Customer service

Interpersonal skills

Microsoft Office Suite

Data entry

Tools

Microsoft Office

Jobbeschreibung

# Clinical Administration Support (Ophthalmology) at Health New Zealand - Te Whatu Ora Nelson Marlborough, Nelson Hospital## Mō tēnei tūranga mahi | About this role**Clinical Administration Support, Nelson Hospital,Permanent full time 1.0FTE (80 hours a fortnight)*** Work in a rewarding, fast-paced environment where no two days are the same.* Play an important role in ensuring patients receive timely, well-coordinated, and patient-centred care.* Join a supportive and dynamic team of doctors, nurses, and Clinical Administration professionals committed to delivering exceptional patient-centred care.Health New Zealand | Te Whatu Ora is firmly grounded in the principlesof Te Tiriti o Waitangi and is committed to building a health system thatserves all New Zealanders.**About the Role**The Clinical Administration Support role is a newlyestablished position within the Ophthalmology Department, created to providefrontline administrative support to consultants, clinical staff, patients, andvisitors. As one of six new Clinical Administration Support positions, thisrole is designed to strengthen administrative services within the departmentand contribute to the delivery of a positive patient experience and efficientclinical operations.This position serves as the first point of contact for manypatients and stakeholders, providing efficient and professional administrativesupport within a busy clinical environment. Working closely withOphthalmologist Specialists, Registrars, nurses, and multidisciplinary team,the role helps ensure the smooth day-to-day operation of clinics anddepartmental activities, and reduce administrative burden on clinical staff,allowing them to focus on providing high-quality patient care.Duties will include but are not limited to managing patientenquiries and directing them to the appropriate clinical staff; Referral andWaitlist management, coordinating clinic and theatre bookings, appointmentchanges, and clinic/theatre schedules as required; providing administrativesupport for consultants and clinical teams; and preparing and maintainingpatient records and clinical documentation.This role requires excellent attention todetail, strong organisational skills, and the ability to maintain accuratepatient information within our clinical systems.Working hours are Monday to Friday 7:30am - 5:00pm.*Please view the position description for furtherinformation.***About the Team/Service/ Location**Our Clinical Support Services team plays a vital role insupporting a smooth patient journey. By coordinating schedules, managingdocumentation, and providing essential administrative support, we enableclinical teams to focus on delivering exceptional patient care. As the backboneof the hospital's daily operations, we offer a supportive workplace withopportunities for professional development, career progression, job security,and staff wellbeing initiatives.For more information on living and working inNelson CLICKHERE**About you**As Clinical Administration Support, you will:* Have a positive, professional, and approachable manner;* Possess excellent interpersonal skills and a passion for delivering outstanding customer service;* Be proficient in the Microsoft Office Suite with strong computer literacy;* Demonstrate empathy, discretion, and a commitment to maintaining patient confidentiality;* Have proven ability to prioritise tasks and manage a busy workload effectively.Atyping speed of 50 words per minute or more is essential. Medical terminologywould be advantageous but not essential. Our preferred applicants will berequired to undertake a computer skills assessment.*The successful candidate must be eligible to work in New Zealandor hold a valid NZ work visa at the time of applying.***Working at Health New Zealand**Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community**.** We welcome applications from our diverse Māori,Pacific, disabled, and rainbow communities.**How to Apply**To apply please click '**apply now**.' Allapplications must be submitted through our online careers' portal by **13 December 2026****.**If you have any questions about the role, please contactSonja Rae (Recruitment) at [e-mail] ORNicole Loversidge (Team Leader Clinical Support) at [e-mail]**Job ref: R1N26-327***We will review applications as received and may proceedwith the recruitment process, before the closing date of this advert.**Whilst Health New Zealand is undergoing change, affectedemployees will be given preference and priority for this position.*## Ngā taipitopito tūranga mahi | Job details| | || --- | --- || Employer: | Health New Zealand - Te Whatu Ora Nelson Marlborough || Location: | Nelson Hospital || Position type: | Permanent Full time || Category: | Health || Date listed: | 13-Nov-2026 || Salary range: | N/A || Closing date: | 13-Dec-2026 || Reference: | R1N26-327 || Attachment: | No File Attached || File links: | || Website: | https://www.nmdhb.govt.nz/ |Note: You may be redirected to the employer's careers website.