Operations Team Member - Whangarei

Fletcher Building Limited; Whangarei; On-site; NZD 48,000 - 58,000; Full time

Benefits offered by this job

Staff discounts and benefits

Fuel discounts

KiwiSaver matched

Education fund

Wellbeing program

Job summary

PlaceMakers Whangarei is seeking an Operations Team Member for the Yard & Drive Thru to support daily customer service and stock control. You will assist customers with product advice, pick and pack orders, and help maintain a safe, efficient yard environment.

In this hands-on role you’ll operate a forklift, manage stock levels, load and unload vehicles, and work across our inventory systems. A strong team player with a safe work approach will flourish in this busy trade retail setting.

Qualifications

• Experience in customer-facing, trade retail or warehouse roles.
• Physically fit with ability to lift 25 kg and perform manual handling tasks.
• Forklift experience with F endorsement is desirable.
• Safety-minded and reliable team player.

Responsibilities

• Engage with customers face-to-face recommending suitable products.
• Pick, assemble and process orders, transactions and returns.
• Support Inwards goods by accurately checking and receipting deliveries.
• Load/unload customer vehicles, delivery vans and supplier trucks.
• Monitor inventory levels, perform cycle counts and stock replenishment.
• Maintain cleanliness and uphold safety standards in the store.
• Operate a forklift.

Skills

Customer-facing

Forklift operation

Attention to detail

Strong communication

Tech-savvy

Tools

Forklift (F endorsement)

Job description

As an Operations Team Member at PlaceMakers Whangarei, you'll enjoy a varied, hands-on role primarily supporting our Yard & Drive Thru area. Your role will be key from the moment a customer walks through the door. From delivering tailored product advice to operating a forklift, loading and unloading vehicles, picking and packing orders, and ensuring stock levels are exactly where they need to be, you'll help keep our operations running smoothly and customers leave with what they need and creating an experience that keeps them coming back.

• Engage with customers face to face recommending suitable products to suit their needs and preference
• Pick, assemble, and process orders, transactions and returns
• Supporting Inwards goods by accurately checking & receipting product deliveries
• Load/unload customer vehicles, delivery vans, and supplier trucks
• Monitor inventory levels, complete cycle counts and stock replenishment
• Maintain cleanliness and uphold safety standards through general store housekeeping
• Operate a Forklift

Permanent full-time role based at PlaceMakers Whangarei offering 40 hours per week Monday to Friday with rostered Saturdays.

About You:

To succeed in this role, you'll have proven experience working in a similar customer facing role. You'll be safety focused, physically fit, and confident operating a forklift. Most importantly, you'll be a reliable team player who enjoys helping customers and supporting tradies to get what they need.

• Previous experience in a similar customer-facing, trade retail or warehouse role
• Strong attention to detail with excellent written and verbal communication skills
• Confident using technology and navigating multiple system
• Physically fit and comfortable with heavy lifting (25kgs) and manual handling tasks
• Full NZ Class 1 Drivers' Licence is Essential
• Forklift experience with F endorsement is desirable
• Knowledge of building products or the construction industry is advantageous
• Competitive base remuneration
• Genuine development opportunities that come with being part of the wider Fletcher Building Group
• Staff buying privileges and company benefits for you and your family
• Z Energy fuel discounts and free monthly Pie & coffee
• KiwiSaver employer contributions matched up to 4%
• Employee Education Fund
• Health & Wellbeing initiatives including an Employee Assistance Programme

Pre-employment checks will include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.