Operations Team Member

Fletcher Building Limited; Whangarei; Hybrid; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Staff perks and benefits

KiwiSaver employer contributions

Fuel discounts

Health & wellbeing initiatives

Employee education fund

Job summary

PlaceMakers Whangarei is seeking an Operations Team Member to deliver outstanding customer service and ensure smooth daily operations. You will advise customers, pick and pack orders, and help load and unload deliveries while maintaining accurate stock levels.

The role requires forklift operation, attention to detail, and a strong safety focus. A NZ Class 1 licence is essential, with F endorsement desirable; a permanent full-time position with a 40-hour week.

Qualifications

• Previous experience in a similar customer-facing, trade retail or warehouse role
• Strong attention to detail with excellent written and verbal communication skills
• Confident using technology and navigating multiple systems
• Physically fit and comfortable with heavy lifting (25kgs)
• Full NZ Class 1 Drivers’ Licence is Essential
• Forklift experience with F endorsement is desirable
• Knowledge of building products or the construction industry is advantageous

Responsibilities

• Engage with customers face to face recommending suitable products to suit their needs and preference
• Pick, assemble, and process orders, transactions and returns
• Supporting Inwards goods by accurately checking & receipting product deliveries
• Load/unload customer vehicles, delivery vans, and supplier trucks
• Monitor inventory levels, complete cycle counts and stock replenishment
• Maintain cleanliness and uphold safety standards through general store housekeeping
• Operate a Forklift

Skills

Customer service

Forklift operation

Stock management

Safety conscious

Team player

Verbal/written communication

Physically fit

Tools

Warehouse software

Job description

As an Operations Team Member at PlaceMakers Whangarei, you'll enjoy a varied, hands on, your role will be key from the moment a customer walks through the door. From delivering tailored product advice to operating a forklift, loading and unloading vehicles, picking and packing orders, and ensuring stock levels are exactly where they need to be, you'll help keep our operations running smoothly and customers leave with what they need and creating an experience that keeps them coming back.

• Engage with customers face to face recommending suitable products to suit their needs and preference
• Pick, assemble, and process orders, transactions and returns
• Supporting Inwards goods by accurately checking & receipting product deliveries
• Load/unload customer vehicles, delivery vans, and supplier trucks
• Monitor inventory levels, complete cycle counts and stock replenishment
• Maintain cleanliness and uphold safety standards through general store housekeeping
• Operate a Forklift

Permanent full-time role based at PlaceMakers Whangarei offering 40 hours per week Monday to Friday with rostered Saturdays.

About You:

To succeed in this role, you'll have proven experience working in a similar customer facing role. You'll be safety focused, physically fit, and confident operating a forklift. Most importantly, you'll be a reliable team player who enjoys helping customers and supporting tradies to get what they need.

• Previous experience in a similar customer-facing, trade retail or warehouse role
• Strong attention to detail with excellent written and verbal communication skills
• Confident using technology and navigating multiple system
• Physically fit and comfortable with heavy lifting (25kgs) and manual handling tasksli>
• Full NZ Class 1 Drivers’ Licence is Essential
• Forklift experience with F endorsement is desirable
• Knowledge of building products or the construction industry is advantageous
• Competitive base remuneration
• Genuine development opportunities that come with being part of the wider Fletcher Building Group
• Staff buying privileges and company benefits for you and your family
• Z Energy fuel discounts and free monthly Pie & coffee
• KiwiSaver employer contributions matched up to 4%
• Employee Education Fund
• Health & Wellbeing initiatives including an Employee Assistance Programme

Pre-employment checks will include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.