Operations Manager

Do Good Group; Queenstown; Híbrido; NZD 40 000 - 60 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Flexible working

Resumo da oferta

Lightfoot Initiative in Queenstown is seeking an experienced Operations Manager to lead the day-to-day running of the charity, ensure programmes are delivered on time and within budget, and line manage a small team including our Events Coordinator.

The role involves hands-on community engagement, building relationships with residents, schools and partners, overseeing volunteers and contractors, and taking the lead on health and safety, risk management and reporting.

Qualificações

• Senior experience in operational delivery, ideally in a not-for-profit, community or programme environment.
• A people leader who brings energy, clarity and care to a small team.
• Confident managing budgets, programmes and day-to-day operations.
• Highly organised and confident with systems and technology.
• Confident meeting people, starting conversations and building relationships across the community.
• Comfortable presenting and speaking at events.
• Flexible about when you work, including some evenings and weekends.
• Excellent communicator with a wide range of people.
• Strong cultural competence and commitment to equitable outcomes for Māori and all communities.
• Self-starter with drive, integrity and adaptability.
• Genuine passion for active travel, sustainability and positive community change.

Responsabilidades

• Lead, motivate and develop a small, diverse team and grow our volunteer base.
• Oversee delivery of programmes and campaigns to meet KPIs and funder commitments.
• Manage budgets and support CE with financial reporting, risk management and compliance.
• Run people processes such as recruitment, induction, training and performance reviews.
• Build relationships with residents, schools, businesses and partners to support events.
• Lead health and safety across our people, events and activities.
• Build strong relationships with community partners and stakeholders.
• Identify ways to improve systems and processes as we grow.

Conhecimentos

Operational leadership

People management

Budget management

Community engagement

Event coordination

Not-for-profit experience

Communication

Flexible scheduling

Descrição da oferta de emprego

The Lightfoot Initiative is a local charity working to make it easier, safer and more appealing for people in our district to walk, bike, scoot, share rides and use public transport. We run community programmes, events and education. We also bring together the people and organisations needed to change how our communities move around.

In 2025 we launched an ambitious ten-year strategy built on four pillars: Inspire, Engage, Connect and Sustain. We're now looking for an experienced Operations Manager to help us deliver it.

Role Description

Reporting to the Chief Executive, you'll lead the day-to-day running of Lightfoot and make sure our work programme is delivered well, on time and within budget. You'll line manage a small team, including our Events Coordinator and OneBike Lead, and oversee our contractors and volunteers.

The role combines strong operational leadership with hands-on community engagement. Alongside the wider team, you'll get out into the community, building relationships and supporting our events. It's a 20-hour-a-week role with flexibility, but it does include some evening and weekend work for community events and bi-monthly Board meetings.

You'll be:

• Leading, motivating and developing a small, diverse team, and growing our volunteer base
• Overseeing delivery of our programmes and campaigns so they meet our KPIs and our commitments to funders
• Managing budgets and supporting the CE with financial reporting, risk management and compliance
• Running people processes such as recruitment, induction, training and performance reviews
• Working alongside the team to build relationships with residents, schools, businesses and partners, and supporting our events
• Leading health and safety across our people, events and activities
• Building strong relationships with our wider community partners and stakeholders
• Finding ways to improve our systems and processes as we grow

About you:

• Senior experience in operational delivery, ideally in a not-for-profit, community or programme environment
• A people leader who brings energy, clarity and care to a small team
• Confident managing budgets, programmes and day-to-day operations
• Highly organised and confident with systems and technology
• Confident putting yourself out there: you enjoy meeting people, starting conversations and building relationships across the community
• Comfortable presenting and speaking at events
• Flexible about when you work, including some evenings and weekends
• An excellent communicator who works well with a wide range of people
• Strong cultural competence and a commitment to equitable outcomes for Māori and all communities
• A self-starter with drive, integrity and adaptability
• A genuine passion for active travel, sustainability and positive community change

Why Lightfoot?

This is a chance to shape how one of New Zealand's fastest-growing districts moves. You'll join a small, committed team where your work makes a visible difference. We support flexible working and operate a welcoming and inclusive team culture.