Operations Manager

Aotearoa New Zealand Association of Social Workers; Henderson-Massey; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Career development opportunities

Competitive salary package

Recognition programs

Job summary

TDG Environmental seeks an experienced Operations Manager to lead day-to-day operations in Auckland, driving efficiency, safety and performance across sites. This role partners with the General Manager to optimise workforce planning and ensure high service levels.

You will develop and implement strategic operational plans, lead multi-site teams, conduct audits, and foster a culture of continuous improvement while maintaining regulatory standards and cost discipline.

Qualifications

• Minimum 5+ years of experience in a senior operations or management role.
• Sound knowledge of operational health, safety and environmental compliance.
• Strong commercial acumen with expertise in cost control and profit drivers.
• Advanced leadership with ability to inspire, mentor and develop teams.
• Experience in strategic planning, process improvement and change management.

Responsibilities

• Lead and manage operational teams to maximise efficiency and performance.
• Develop and implement operational strategies to drive continuous improvement.
• Ensure compliance with OHS standards, conducting audits and investigations.
• Manage resource allocation, staffing and training programs.
• Act as primary escalation point for operational issues and resolution.
• Monitor KPIs, budgets and cost controls to meet business goals.
• Collaborate with internal teams on tenders, bids and strategic planning.

Skills

Leadership

Strategic planning

Change management

OHS compliance

Budgeting

Team leadership

Job description

Join a dynamic team and drive operational excellence!

TDG Environmental is seeking an experienced Operations Manager to lead and optimise our operational activities in Auckland. This role is pivotal in ensuring efficiency, safety, and productivity while fostering a culture of continuous improvement. If you're a strategic leader with a passion for driving high-performance teams, we want to hear from you!

About Us

TDG Environmental are a leading provider of drainage solutions across Australia and New Zealand. We focus on providing asset maintenance and asset renewals within the three waters sector, our core services including Drainage maintenance, Trenchless Pipe Remediation, Underground CCTV investigations and mapping, Hydro-excavation and Civil construction.

Our people are the foundation of our business and are vital to our success now and into the future. TDG Environmental offers a safe, empowering and inclusive work environment that is as diverse as the communities in which we operate.

About the Role

As our Operations Manager, you will be responsible for overseeing day-to-day operational functions, managing workforce planning, and ensuring compliance with safety and regulatory standards. You will work closely with the General Manager and other stakeholders to deliver strategic business outcomes while maintaining high service quality across allocated sites.

Key Responsibilities:

Lead and manage operational teams to maximize efficiency and performance.

Develop and implement operational strategies to drive continuous improvement.

Ensure compliance with OHS standards, conducting audits and leading incident investigations.

Manage resource allocation, staffing, and training programs.

Act as the primary escalation point for operational issues, ensuring swift resolution.

Monitor KPIs, budgets, and cost controls to achieve business goals.

Collaborate with internal teams on tenders, bids, and strategic planning initiatives.

About You

Sound knowledge of operational health, safety, and environmental compliance frameworks.

Ability to manage competing priorities in a fast-paced, dynamic environment.

Minimum 5+ years of experience in a senior operations or management role, preferably in a similar industry.

Strong commercial acumen and expertise in business operations, cost control, and profit drivers.

Advanced leadership skills with the ability to inspire, mentor, and develop multidisciplinary teams.

Experience in strategic planning, process improvement, and change management.

Why Join TDG?

This is an exciting opportunity to work for a leading sustainable waste management and recycling company with operations across Australia and New Zealand. You’ll be part of a dynamic team, contributing to meaningful financial operations while growing your career in a supportive environment.

Supportive and collaborative team culture.

Competitive salary package.

Opportunities for professional development and career progression.

Be part of an innovative Australian-owned organisation committed to sustainability and continuous improvement.

Employee Assistance Program (EAP).

Recognition and reward programs.

We are an equal opportunity employer and encourage applications from people of all backgrounds—including women, Aboriginal and Torres Strait Islander peoples, and individuals from culturally diverse communities. We believe a diverse team strengthens our organisation and better reflects the communities we serve.

TDG prides itself on being a workplace that actively seeks to include, welcome and value the unique contributions of all people. We encourage applications from diverse community groups and ages to apply.

Please note only shortlisted candidates will be contacted.