Operations Coordinator: Customer Care & Service Ops

Aotearoa New Zealand Association of Social Workers; Linwood-Central-Heathcote Community; On-site; NZD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Wellbeing program

EAP support

Job summary

ADR is seeking an Operations Coordinator to support customers and coordinate service activities for Watermetrics in Christchurch. You will monitor device performance, handle service requests, and ensure timely delivery of solutions.

The role requires strong organisation, communication, and the ability to manage competing priorities within a fast-paced environment. Experience in admin, customer service, or coordination is preferred.

Qualifications

• Experience in administration, customer service, or coordination.
• Excellent organisational skills and attention to detail.
• Ability to manage competing priorities and communicate clearly.

Responsibilities

• Support customers, coordinate service activities, and ensure timely delivery of Watermetrics solutions.
• Monitor device performance, follow up on non-reporting devices, and maintain records.
• Build relationships with customers, suppliers and colleagues to support a safe, organized team culture.

Skills

Customer service

Administration

Coordination

Problem solving

Tools

Microsoft Office

Job description

ADR is seeking an Operations Coordinator to support customers and coordinate service activities for Watermetrics in Christchurch. You will monitor device performance, handle service requests, and ensure timely delivery of solutions.

The role requires strong organisation, communication, and the ability to manage competing priorities within a fast-paced environment. Experience in admin, customer service, or coordination is preferred.