Online Store Coordinator – Flexible Work & Discounts

Fisher-

Auckland

On-site

NZD 65,000 - 85,000

Full time

4 days ago
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Benefits offered by this job

Product discounts
Free on-site parking
Whānau/Family leave
Life and disability insurance
Superannuation
Flexible working

Job summary

Fisher & Paykel is seeking an organised Online Store Coordinator to manage B&C Grade appliances sold via Trade Me and to staff, friends and family. Based in East Tāmaki, the role combines online listing management, freight coordination, customer service and financial administration to deliver a seamless buying experience.

You’ll optimise product information for search visibility, coordinate pricing and stock, track national freight, resolve shipping issues and work with Finance to reconcile

Qualifications

  • Experience in customer service and freight coordination is preferred.
  • Strong organisational and prioritisation skills with attention to detail.
  • Excellent written and verbal communication.
  • Ability to work cross-functionally with logistics, sales and finance.

Responsibilities

  • Manage and optimise online listings for accurate product information and visibility.
  • Monitor store performance to improve traffic, conversion and customer satisfaction.
  • Coordinate pricing, promotions and stock levels for sales and sell-through.
  • Manage national freight, track deliveries and resolve shipping issues.
  • Oversee customer payments and reconcile transactions with Finance.
  • Prepare regular reports on sales, freight costs and collections performance.
  • Collaborate with Logistics, Inventory, Customer Service, Finance, Sales and IT to ensure smooth operations.

Skills

Customer service
Organisational skills
Communication
Problem solving
Freight management

Tools

Salesforce
JD Edwards/Oracle ERP
Microsoft Office

Job description

Fisher & Paykel is seeking an organised Online Store Coordinator to manage B&C Grade appliances sold via Trade Me and to staff, friends and family. Based in East Tāmaki, the role combines online listing management, freight coordination, customer service and financial administration to deliver a seamless buying experience.

You’ll optimise product information for search visibility, coordinate pricing and stock, track national freight, resolve shipping issues and work with Finance to reconcile

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