Online Personal Shopper

Ellesmere; Christchurch; Hybrid; NZD 36,000 - 48,000; Part time

Job summary

Ellesmere in Christchurch seeks an Online Personal Shopper to join the Online team, coordinating daily picking, packing and processing of customer orders for our online shopping department.

The role requires a friendly, proactive attitude, strong communication, and a commitment to meeting KPIs while prioritising tasks and working both with others and independently.

Qualifications

• Friendly and positive attitude
• Excellent communication and teamwork
• High standard of customer service
• Ability to achieve KPIs
• Prioritise and multi-task to meet deadlines
• Work efficiently independently

Responsibilities

• Assist the Online team to plan and organise day-to-day picking, packing and processing of customer orders for the Online shopping department.
• Ensure all tasks are completed accurately and in a timely, professional manner.

Skills

Customer service

Team player

Communication

KPI driven

Time management

Multitasking

Independent worker

Job description

What is an Online Personal Shopper? The successful applicant will assist the Online team to plan and organize the day-to-day picking, packing and processing of all customer orders for the Online shopping department. The Personal Shopper needs to ensure all tasks are efficiently and accurately completed in a timely, professional manner.

Key Attributes are:

Has a friendly and positive attitude

Has excellent communication skills and is a team player

Provides a high standard of customer service

Has the ability to achieve KPI's

Has the ability to prioritize and multi task to consistently meet deadlines

Can work efficiently independently

The hours of work for this role are:

Monday 8.00am-4.30pm

Friday 8.00am-4.30pm

Sunday 8.00am-4.30pm

Additional hours will be required from time to time to cover illness and leave for other team members.