Online Personal Shopper

StAC; Christchurch; On-site; NZD 28,000 - 36,000; Full time

Job summary

StAC in Christchurch, New Zealand seeks an Online Personal Shopper to assist the Online team with planning and organizing day-to-day picking, packing and processing of customer orders. You will ensure tasks are completed efficiently and professionally, delivering high-quality customer service.

The role emphasizes friendly communication, teamwork and the ability to meet deadlines, with occasional extra hours to cover illness or leave within the team.

Qualifications

• Friendly and positive attitude
• Excellent communication and teamwork
• Provides high standard of customer service
• Ability to achieve KPI's
• Ability to prioritise and multitask to meet deadlines
• Can work efficiently independently

Responsibilities

• Plan and organize day-to-day picking, packing and processing of all customer orders for the Online shopping department
• Ensure tasks are completed in a timely, professional manner
• Assist Online team to support order processing and fulfilment
• Maintain high accuracy and efficiency in order handling
• Support coverage during illness and leave as needed

Job description

What is an Online Personal Shopper? The successful applicant will assist the Online team to plan and organize the day-to-day picking, packing and processing of all customer orders for the Online shopping department. The Personal Shopper needs to ensure all tasks are efficiently and accurately completed in a timely, professional manner.

Key Attributes are:

• Has a friendly and positive attitude
• Has excellent communication skills and is a team player
• Provides a high standard of customer service
• Has the ability to achieve KPI's
• Has the ability to prioritize and multi task to consistently meet deadlines
• Can work efficiently independently

The hours of work for this role are:

• Monday 8.00am-4.30pm
• Friday 8.00am-4.30pm
• Sunday 8.00am-4.30pm

Additional hours will be required from time to time to cover illness and leave for other team members.