Online Personal Shopper

Villa Maria College; Christchurch; On-site; NZD 28,000 - 39,000; Part time

Job summary

Villa Maria College in Christchurch is seeking an Online Personal Shopper to support the Online team in planning and handling day-to-day order picking, packing and processing. You will help ensure orders are fulfilled accurately and promptly.

The role emphasizes friendly customer service, clear communication, and the ability to work well in a team, while also being able to work independently and prioritize tasks to meet deadlines.

Qualifications

• Excellent communication and customer service skills.
• Friendly, positive attitude and team player.
• Ability to meet KPI targets.
• Ability to prioritize and multi-task to meet deadlines.
• Works efficiently and independently.

Responsibilities

• Assist Online team with planning and organizing picking, packing and processing of customer orders.
• Ensure tasks are completed accurately and on time.
• Additional hours may be required to cover illness and leave for other team members.

Skills

Customer service

Communication

Team player

Prioritize & multi-task

KPI awareness

Independent worker

Job description

What is an Online Personal Shopper? The successful applicant will assist the Online team to plan and organize the day-to-day picking, packing and processing of all customer orders for the Online shopping department. The Personal Shopper needs to ensure all tasks are efficiently and accurately completed in a timely, professional manner.

Key Attributes are:

• Has a friendly and positive attitude
• Has excellent communication skills and is a team player
• Provides a high standard of customer service
• Has the ability to achieve KPI's
• Has the ability to prioritize and multi task to consistently meet deadlines
• Can work efficiently independently

The hours of work for this role are:

• Monday 8.00am-4.30pm
• Friday 8.00am-4.30pm
• Sunday 8.00am-4.30pm

Additional hours will be required from time to time to cover illness and leave for other team members.