Oncology Front Desk & Accounts Support (32–40h)

Alpha Recruitment - NZ; Ōrākei; On-site; NZD 48,000 - 62,000; Full time

Job summary

Alpha Recruitment - NZ is seeking a warm, organised Medical Receptionist & Accounts Assistant for a specialist oncology practice in Remuera, Auckland. The role is permanent and typically 32–40 hours per week, combining front-dest reception with accounts tasks to support patient care.

You will balance greeting patients with accounts work, ensuring accurate records while maintaining confidentiality and high service standards in a healthcare setting.

Qualifications

• Previous medical reception/medical administration experience.
• Strong organisational skills and attention to detail.
• Confidence communicating with a wide range of people.
• Solid computer skills and ability to learn new systems quickly.
• Basic accounts knowledge handling invoices and reconciliations.
• NZ citizenship or NZ residency required.

Responsibilities

• Medical reception: welcoming patients, answering calls, scheduling and recording messages.
• Patient administration: registering patients, maintaining records and processing referrals.
• Patient care and communication: informing patients of delays with empathy and professionalism.
• Accounts support: invoicing, processing payments, and reconciliations.
• Accounts payable: processing supplier invoices and statements.
• General administration: emails, mail, scanning documents, office supplies.
• Confidentiality and compliance: handling sensitive information with discretion.

Skills

Medical reception experience

Organisational skills

Communication skills

Computer skills

Accounts knowledge

Attention to detail

Confidentiality

Tools

Incisive PMS

Southern Cross claims handling

Job description

Alpha Recruitment - NZ is seeking a warm, organised Medical Receptionist & Accounts Assistant for a specialist oncology practice in Remuera, Auckland. The role is permanent and typically 32–40 hours per week, combining front-dest reception with accounts tasks to support patient care.

You will balance greeting patients with accounts work, ensuring accurate records while maintaining confidentiality and high service standards in a healthcare setting.