On-Site Team Lead, Maintenance Ops Centre (Northern)

New Zealand Government; Auckland; On-site; NZD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive salaries

Five weeks' annual leave

Flexible working arrangements

Job summary

Kāinga Ora - Homes and Communities is seeking a decisive leader to head a high-performing team in a busy Operations Centre, based in Manukau. You will oversee workloads, allocate tasks, coach staff, and embed new ways of working while ensuring quality and timely delivery.

Working in a fast-paced, public sector environment, you will use data to track performance, drive continuous improvement and maintain a strong customer focus.

Qualifications

• Experience leading high-performing teams in complex environments.
• Strong ability to plan, allocate resources and manage budgets.
• Proven change management and continuous improvement capability.
• Clear, confident communication and influencing skills.

Responsibilities

• Lead a high-performing team in a fast-paced Operations Centre.
• Manage workloads, allocate work and coach team performance.
• Use data and reporting to monitor trends and drive improvements.

Skills

Leadership

People management

Operations management

Stakeholder management

Job description

Kāinga Ora - Homes and Communities is seeking a decisive leader to head a high-performing team in a busy Operations Centre, based in Manukau. You will oversee workloads, allocate tasks, coach staff, and embed new ways of working while ensuring quality and timely delivery.

Working in a fast-paced, public sector environment, you will use data to track performance, drive continuous improvement and maintain a strong customer focus.