On-Site Helpdesk Technician | Queenstown IT Support

Placements24; Queenstown; On-site; NZD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Professional development

Team atmosphere

Job summary

Placements24 is seeking a diligent Helpdesk Technician to join its Queenstown-based team on-site. You will provide first-line IT support for hardware, software, and network issues, diagnosing problems and delivering timely solutions to keep the systems running smoothly.

This permanent, full-time role offers health insurance, retirement savings, and opportunities for professional development. Candidates should have experience in IT support, familiarity with Windows, basic networking, and

Qualifications

• Experience as a Helpdesk Technician or similar IT support role.
• Solid understanding of computer hardware, Windows OS, and basic networking concepts.
• Experience with helpdesk ticketing systems and remote support tools.

Responsibilities

• Provide first-level technical support and troubleshooting for hardware, software, and network issues.
• Respond to helpdesk tickets and user requests promptly and professionally.
• Install, configure, and maintain computer systems, printers, and peripherals.

Skills

Helpdesk experience

Hardware knowledge

Windows OS

Networking basics

Ticketing systems

Remote support

Problem solving

On-site work

Education

High school diploma

IT certifications

Tools

IT ticketing software

Remote support tools

Job description

Placements24 is seeking a diligent Helpdesk Technician to join its Queenstown-based team on-site. You will provide first-line IT support for hardware, software, and network issues, diagnosing problems and delivering timely solutions to keep the systems running smoothly.

This permanent, full-time role offers health insurance, retirement savings, and opportunities for professional development. Candidates should have experience in IT support, familiarity with Windows, basic networking, and