Retail Associate — Customer Champion

Woolworths Group; Kerikeri; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Team discounts

Sonder support for team members

Career growth opportunities

Job summary

Woolworths Group in New Zealand seeks team members to provide outstanding customer service on the shop floor, helping shoppers and resolving inquiries. You will support daily store operations, maintain stock presentation, and assist with deliveries to keep the store running smoothly.

Our culture is friendly, energetic, and welcoming, with opportunities to contribute ideas and grow within a global business that touches millions of Kiwis weekly.

Qualifications

• Customer service focus and friendly attitude on the shop floor.
• Strong communication and interpersonal skills for effective interactions.
• Uphold company values with integrity and professional standards.

Responsibilities

• Be highly visible on the shop floor, engaging customers with personalised assistance and resolving inquiries and complaints.
• Maintain precise inventory and price integrity routines, including stocktakes.
• Process deliveries in a timely manner and support store presentation by keeping areas clean and organised.
• Collaborate with the team to ensure smooth daily operations and achieve store objectives.
• Uphold safety protocols and comply with company policies and legal requirements.

Skills

Customer service

Interpersonal skills

Integrity & professionalism

Detail-oriented

Job description

Woolworths Group in New Zealand seeks team members to provide outstanding customer service on the shop floor, helping shoppers and resolving inquiries. You will support daily store operations, maintain stock presentation, and assist with deliveries to keep the store running smoothly.

Our culture is friendly, energetic, and welcoming, with opportunities to contribute ideas and grow within a global business that touches millions of Kiwis weekly.