Retail Customer Experience Specialist

Woolworths Group; Hamilton; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Team discounts

Sonder support program

Career development opportunities

Job summary

Woolworths Group in Hamilton is seeking a team member to deliver friendly, helpful service and assist customers with their needs on the shop floor. You’ll be highly visible, greet shoppers, and resolve inquiries to ensure a smooth shopping experience.

You will also help with stock replenishment, presentation and daily operations while upholding safety standards and company policies. A collaborative, energetic team environment awaits at Woolworths Group NZ.

Qualifications

• Experience delivering outstanding customer service in a fast-paced retail environment.
• Strong communication and interpersonal skills to engage with customers.
• Ability to maintain professional appearance and follow store standards.

Responsibilities

• Provide excellent customer service and engage customers to enhance their shopping experience.
• Support daily store operations by assisting customer needs and tasks.
• Maintain store presentation and cleanliness to support high customer satisfaction.
• Adhere to safety and store policies in all tasks.

Skills

Customer service

Communication

Interpersonal skills

Job description

Woolworths Group in Hamilton is seeking a team member to deliver friendly, helpful service and assist customers with their needs on the shop floor. You’ll be highly visible, greet shoppers, and resolve inquiries to ensure a smooth shopping experience.

You will also help with stock replenishment, presentation and daily operations while upholding safety standards and company policies. A collaborative, energetic team environment awaits at Woolworths Group NZ.