Retail Associate - Customer Champion & Stock Specialist

Woolworths Group; Christchurch; On-site; NZD 42,000 - 64,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Global career opportunities

Job summary

Woolworths Group in New Zealand seeks energetic retail team members to deliver outstanding customer service, support daily store operations, and maintain a welcoming, well-presented shopping environment in Christchurch.

You’ll be highly engaged on the shop floor, assist customers with personalised service, manage stock accuracy, and help ensure safety and policy compliance across all tasks. A proactive, team-oriented attitude is essential for success.

Qualifications

• Customer-focused service attitude and loyalty-building.
• Strong interpersonal communication with customers and team members.
• Uphold company values, ethics, and policies in all tasks.
• Attention to detail and proactive issue escalation when needed.

Responsibilities

• Be highly visible on the shop floor, engage customers with personalised assistance and promptly resolve inquiries and complaints.
• Maintain precise inventory and conduct stocktakes, ensuring price integrity routines are followed.
• Process deliveries accurately and support store presentation by keeping areas clean and organised.
• Collaborate with the team to swarm and ensure smooth daily operations and overall store objectives.
• Uphold safety protocols, report hazards, and comply with company policies and legal requirements.

Skills

Customer-centric

Interpersonal skills

Integrity & Professionalism

Detail-oriented

Job description

Woolworths Group in New Zealand seeks energetic retail team members to deliver outstanding customer service, support daily store operations, and maintain a welcoming, well-presented shopping environment in Christchurch.

You’ll be highly engaged on the shop floor, assist customers with personalised service, manage stock accuracy, and help ensure safety and policy compliance across all tasks. A proactive, team-oriented attitude is essential for success.