Office Supervisor - Support Centre - Dunedin

Qjumpers; Dunedin; On-site; NZD 60,000 - 80,000; Full time

Job summary

Presbyterian Support Otago (PSO) is seeking an experienced Office Supervisor to lead our accounting team and oversee creditor, debtor and general accounting processes. Ideal start date is 11 January 2027, with a focus on rest home debtor invoicing in VCare and FMIS systems.

You will supervise a two-person team, coordinate monthly closings, and manage invoicing to MoH/Te Whatu Ora, WINZ and ACC, while supporting residents and clients with subsidy claims.

Qualifications

• Experience with debtors and creditors and reconciliations.
• Strong communication and collaborative skills.
• Ability to coordinate multiple tasks and deadlines.

Responsibilities

• Supervise and manage the accounts processing team.
• Supervise and manage FMIS and VCare systems.
• Month-end and ad hoc reporting for Finance Leadership.
• Assist residents and clients with claims for residential care subsidies and benefits.
• Manage invoicing to MoH, Te Whatu Ora, WINZ and ACC.
• Administer employment benefits schemes and petty cash.

Skills

Debtors & creditors

Team supervision

Month-end reporting

Communication

Problem solving

Tools

FMIS Debtors System

VCare

Job description

At Presbyterian Support Otago (PSO), people and relationships sit at the heart of what we do.

For almost 120 years, we have walked alongside people across Otago – supporting older people, whānau, children and communities through aged care, social services and community-based programmes. Today, more than 600 employees and 500 volunteers contribute to that work.

We are looking for an experienced Office Supervisor to join our busy accounting team with solid experience in leading and supporting a great team of accounting administrators.

The opportunity

Reporting to the Finance Director, you will lead from the front managing and oversight of creditor, debtor and general accounting processes, ensuring completeness, accuracy and timely financial processing. We are looking at an ideal start date of 11th January 2027.

A key part of your role will be actioning rest home debtor invoicing within out VCare resident management systems. Liaising with residents and their families regarding subsidy status and communications with Te Whatu Ora and the processing of fortnightly invoicing and receipts. You will also be supervising and management the workloads of the accounts processing team (2 team members) and your own workflows within these systems as well. FMIS Debtors System and VCare experience are ideal.

You'll bring sound judgement and a solid background of working in a busy environment with a great group of people.

Your role will include:

• Supervise and manage the accounts processing team
• Supervise and manage debtors system FMIS and VCare
• Month End and Ad Hoc reporting for Finance Leadership team
• Provide expertise to residents and clients of Presbyterian Support Otago, particularly in the preparation and management of claims for residential care subsidy and other benefits.
• Manage invoicing to Ministry of Health, Te Whatu Ora, WINZ and ACC.
• Administration of employment benefits schemes, petty cash and other funds

About you

The work rewards patience and precision, you may have:

• An existing accounting experience with a solid understanding of debtors & creditors and reconciliations
• Excellent written and verbal communication skills.
• Strong interpersonal skills and a desire to work collaboratively within a close-knit team.
• Proven capability to coordinate multiple tasks, priorities, and deadlines effectively.
• Proactive problem‑solver with a mindset focused on continuous improvement.

Experience in health, aged care, social services or the not-for-profit sector would be useful, but isn't essential.

Why PSO?

Presbyterian Support Otago is a long‑established charitable trust and one of the South Island’s leading providers of aged care, retirement living, and community-based social services. With more than 600 staff and 500 volunteers, we’re committed to living our values of integrity, respect, courage, manaaki, and aroha in everything we do.

For more information, contact Andrew Borthwick, on 03 477 7115.

Applications will be reviewed as they are received, and the vacancy may close before the advertised closing date.

Applicants must have the legal right to work in New Zealand