Office Supervisor - Support Centre - Dunedin

Presbyterian Support Otago; Dunedin; On-site; NZD 65,000 - 85,000; Full time

Job summary

Presbyterian Support Otago is seeking an experienced Office Supervisor to join our busy accounting team, leading and supporting a small team of accounting administrators. Reporting to the Finance Director, you will oversee creditor, debtor and general accounting processes, ensuring accurate financial processing.

A start date around 11 January 2027 is ideal. You will action rest home debtor invoicing in VCare and liaison with residents and families regarding subsidy status, while supervising two

Qualifications

• Experience with debtors and creditors reconciliations.
• Excellent written and verbal communication.
• Strong interpersonal and collaborative work.
• Capable of coordinating multiple tasks and deadlines.
• Proactive problem-solving and continuous improvement mindset.

Responsibilities

• Supervise and manage the accounts processing team.
• Supervise and manage debtors system FMIS and VCare.
• Month End and Ad Hoc reporting for Finance Leadership team.
• Prepare and manage claims for residential care subsidy and other benefits.
• Manage invoicing to Ministry of Health, Te Whatu Ora, WINZ and ACC.
• Administration of employment benefits schemes, petty cash and other funds.

Skills

Accounting experience

Communication skills

Interpersonal skills

Time management

Problem solving

Tools

FMIS Debtors System

VCare

Job description

Listed 16 hours Ago

Presbyterian Support Otago

At Presbyterian Support Otago (PSO), people and relationships sit at the heart of what we do.

For almost 120 years, we have walked alongside people across Otago – supporting older people, whānau, children and communities through aged care, social services and community-based programmes. Today, more than 600 employees and 500 volunteers contribute to that work.

We are looking for an experienced Office Supervisor to join our busy accounting team with solid experience in leading and supporting a great team of accounting administrators.

The opportunity

Reporting to the Finance Director, you will lead from the front managing and oversight of creditor, debtor and general accounting processes, ensuring completeness, accuracy and timely financial processing. We are looking at an ideal start date of 11th January 2027.

A key part of your role will be actioning rest home debtor invoicing within out VCare resident management systems. Liaising with residents and their families regarding subsidy status and communications with Te Whatu Ora and the processing of fortnightly invoicing and receipts. You will also be supervising and management the workloads of the accounts processing team (2 team members) and your own workflows within these systems as well. FMIS Debtors System and VCare experience are ideal.

You’ll bring sound judgement and a solid background of working in a busy environment with a great group of people.

Your role will include:

• Supervise and manage the accounts processing team
• Supervise and manage debtors system FMIS and VCare
• Month End and Ad Hoc reporting for Finance Leadership team
• Provide expertise to residents and clients of Presbyterian Support Otago, particularly in the preparation and management of claims for residential care subsidy and other benefits.
• Manage invoicing to Ministry of Health, Te Whatu Ora, WINZ and ACC.
• Administration of employment benefits schemes, petty cash and other funds

About you

The work rewards patience and precision, you may have:

• An existing accounting experience with a solid understanding of debtors & creditors and reconciliations
• Excellent written and verbal communication skills.
• Strong interpersonal skills and a desire to work collaboratively within a close-knit team.
• Proven capability to coordinate multiple tasks, priorities, and deadlines effectively.
• Proactive problem‑solver with a mindset focused on continuous improvement.

Experience in health, aged care, social services or the not-for-profit sector would be useful, but isn't essential.

Why PSO?

Presbyterian Support Otago is a long‑established charitable trust and one of the South Island’s leading providers of aged care, retirement living, and community-based social services. With more than 600 staff and 500 volunteers, we’re committed to living our values of integrity, respect, courage, manaaki, and aroha in everything we do.

For more information, contact Andrew Borthwick, on 03 477 7115.

If you experience any difficulty applying, please email [e-mail].

Applications will be reviewed as they are received, and the vacancy may close before the advertised closing date.

Applicants must have the legal right to work in New Zealand