Business Support Coordinator

WellSouth; Dunedin; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

5 weeks annual leave after two years

Sick leave entitlements

Flu vaccinations

Annual wellbeing voucher

Birthday day off

In-house equity training

Te Reo training

Pride Pledge affinity

Job summary

WellSouth in Dunedin seeks a motivated Business Support Coordinator to join the Shared Support Services team. You will support reception, scheduling, travel, bookings and events, and own one or more specialist portfolios.

The role requires strong administration and coordination skills, attention to detail, and the ability to manage competing priorities. Health sector experience is an advantage in a collaborative environment.

Qualifications

• Three to five years' experience in administration, coordination or support roles.
• Systems experience and external stakeholder management is advantageous.

Responsibilities

• Provide professional administration and coordination support across the organisation, including reception, scheduling, travel, bookings and event support.
• Own one or more specialist portfolios and be the recognised point of contact for that work.
• Prepare agendas, minutes and papers and support Board and committee processes.
• Maintain organised records and portfolio knowledge for resilience and coverage.

Skills

Administration

Coordination

External stakeholder management

Written and oral communication

MS Word, Excel, Outlook, Teams

Education

Certificate or Diploma in Business or Administration

Tools

MS Word

Excel

Outlook

Teams

Job description

Business Support Coordinator

Location: Dunedin

FTE: 1.0

At WellSouth, we are dedicated to promoting health equity, ensuring everyone has access to the highest quality of care and enabling better health outcomes for people in the Southern region.

The Business Support Coordinator is part of a shared administration and coordination function that provides consistent, high-quality support right across WellSouth. Reporting to the Team Leader, Shared Support Services, you will hold a set of core responsibilities alongside the rest of the team and take ownership of one or more specialist portfolios of your own.

Working this way means the team can cover for each other properly, our processes stay consistent, and you get to broaden your experience across different parts of the organisation over time rather than staying in one lane.

Our shared support team works across our Dunedin and Invercargill offices, but this role is based in Dunedin.

What You'll Do

• Be a trusted person operating in our practice support systems space. This means supporting General Practices across Southern through trusted interaction with WellSouth.
• Provide professional, reliable administration and coordination support across the organisation, including reception, scheduling, travel, bookings and event support
• Own one or more specialist portfolios and be the recognised point of contact and accountability for that work. Portfolios are allocated according to organisational need and may include clinical programmes, mental health and wellbeing, fleet, workforce, equity, practice partners, contracts and governance support
• Prepare accurate agendas, minutes and papers, and support Board and committee processes
• Keep records, documentation and portfolio knowledge organised and accessible, so colleagues can pick work up and provide cover when it is needed
• Provide diary, email and correspondence support to managers, and cross train across portfolios so the team stays resilient through leave and periods of high demand

About You

To be successful in this role you will have:

• Three to five years' experience in an administration, coordination or support role. Ideally with systems experience and external stakeholder management experience.
• Strong coordination and administration skills, with excellent attention to detail and the ability to manage competing priorities
• Sound judgement, initiative and discretion, and the ability to handle confidential information properly
• Excellent written and oral communication skills.
• The ability to work calmly under pressure, follow a task through to completion and meet deadlines when required
• Comfort with change, and a willingness to adapt to new systems and evolving ways of working
• A high level of proficiency in MS Word, Excel, Outlook and Teams
• Experience in health or the wider public sector is an advantage
• A relevant qualification, such as a Certificate or Diploma in Business or Administration, is desirable

We offer

• A supportive work environment where you will make a real impact on the lives of our diverse communities.
• Opportunities for personal and professional growth.
• A commitment to upholding the principles of the Te Tiriti o Waitangi.
• To support the health and wellbeing of our employees we offer a competitive salary, flu vaccinations, an annual wellness voucher and a day off on your birthday.
• 5 weeks annual leave after two years
• Sick leave entitlement of 5 days will be available from commencement of employment and another 5 days at 6 months of employment. 10 days entitlement will be available at 12 months service thereafter.
• Inhouse equity training, Te Reo training and associated professional development
• We are a proud Gold Supporter of the Pride Pledge, demonstrating our commitment to creating safe and inclusive workplaces for rainbow communities.

Our Values - Tō Mātou Uara

• He mana tō te whānau – Whānau Centred
• Tōkeke - Equitable
• Manawa whakaute - Respectful
• Pono – Transparent

Applications close: 17 November 2026

WellSouth Primary Health Network is an equal opportunity employer. A proud Gold Supporter of the Pride Pledge, and we are committed to upholding the principles of the Treaty of Waitangi. WellSouth is smokefree and we support the Government’s Vision of a Smokefree Aotearoa 2025.