Office Manager

Summerset Holdings; New Zealand; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Share scheme

Birthday leave

Staff discounts

Job summary

Summerset is hiring an Office Manager for our Cambridge village. You will be the welcoming face of the community, supporting the Village Manager and leadership team with administration and front-of-house duties.

The role requires strong customer service, administration and accounting skills to manage invoicing, staff records, and reporting, with a focus on smooth day-to-day operations and a professional, friendly office environment.

Qualifications

• A customer service superstar with strong administration background.
• Proven abilities in accounts/financial management, reconciliations, database management and providing administrative support to a management team.
• Attention to detail, accuracy and time management.

Responsibilities

• Providing efficient and timely administration, management support and document control to both the Village and Care Centre.
• Delivering superb customer service at reception for a few hours each day to our visitors, residents, village management team, and staff.
• Managing back-office functions such as invoicing, outstanding debtors, purchase orders, staff files, newsletters, and diary management for the Village Manager.
• Supporting our care centre with resident information, clinical files, temp agency staffing and reporting.
• Ensuring the Village office is managed in a professional and friendly manner helping operate the smooth day to day running of the village.

Skills

Customer service

Administration

Accounts

Job description

Company Description:

At Summerset, from the moment we start developing a village, to when our residents call it home, it’s the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger – to bring the best of life to our residents.

Job Description:

As the Office Manager at ourCambridge village,you’ll be the welcoming face of our community, building meaningful connections with residents, their families, and visitors alike.

Reporting to the Village Manager, you’ll play a key role in the Leadership Team, supporting our Village Manager, Care Centre Manager and Sales Manager and helping to shape the culture and direction of our growing village. With your blend of exceptional customer care and technical know‑how, you’ll also be responsible for:

• Providingefficient and timely administration, management support and document control to both the Village and Care Centre.
• Delivering superb customer service at reception for a few hours each day to our visitors, residents, village management team, and staff.
• Managing back‑office functions such as invoicing, outstanding debtors, purchase orders, staff files, newsletters, and diary management for the Village Manager.
• Supporting our care centre with resident information, clinical files, temp agency staffing and reporting.
• Ensuring the Village office is managed in a professional and friendly manner helping operate the smooth day to day running of the village.

This is full-time permanent role working, Monday to Friday 8.30am to 5.00pm.

Qualifications:

As an experienced Office Manager, you will be no stranger to setting up the rhythms of a new office, ensuring policies, procedures and a seamlessly run office and front of house reception are humming. You will also be:

• A customer service superstar with a strong administration background ideally in a sole charge Office Administration role
• Proven abilities in accounts/financial management, reconciliations, database management and providing administrative support to a management team
• Attention to detail, accuracy and time management

At Summerset, we believe diversity strengthens our team and enriches the care we provide. We welcome applications from people of all backgrounds, experiences, and walks of life.

Additional Information:

Summerset's known for its excellent benefits and strong sense of values around care, teamwork and drive for excellence. With some of the best benefits in the sector, some of these include:

• Southern Cross Health EssentialsInsurance
• Annual Employee Share Scheme
• Birthday leave
• Discounts at a range of suppliers

Next Steps: Applications for this role will close on Monday 14th September.