Village Assistant - Casual

CGR Services; Auckland; On-site; NZD 34,000 - 44,000; Part time

Benefits offered by this job

Discounts from suppliers

Supportive team culture

Career development opportunities

Job summary

Summerset is seeking a Village Assistant for Milldale Village in New Zealand. The casual role involves acting as the first point of contact for village matters, providing a visible, reassuring presence, and ensuring residents feel safe and supported.

You will respond to medical emergencies, maintain facilities, perform light admin tasks, and liaise with emergency services as needed. Overnight work requires calm, decisive action and strong communication.

Qualifications

• Calm, confident presence and ability to stay composed during emergencies.
• Capable of rapid, sound decisions under pressure and overnight work.
• Excellent communication with residents and team members.
• Strong observational skills and attention to detail.

Responsibilities

• Provide first-response to medical emergencies and maintain calm.
• Conduct cleaning duties and ensure facilities are tidy.
• Handle administrative tasks including paperwork and data entry.
• Liaise with emergency services when needed.
• Monitor village security and report unusual activity.
• Communicate clearly with the Village Manager.

Skills

Calm under pressure

Independent worker

Strong communicator

Observant

Decision making

Rapport with residents

Education

First aid certificate

Full driver"s license

Job description

Job Description

We are looking for an exceptional Village Assistant to join our Milldale Village. You will ensure the safety and security of the village and be ready to respond to any medical or emergency incidents that may arise.

You will be responsible for being the first point of contact for all Village related matters whilst on duty and more importantly providing a visible, reassuring presence, and ensuring our residents feel safe and supported..

Your day-to-day will include:

• Providing a calm, professional first response to medical emergencies
• Cleaning duties (maintaining cleanliness of facilities)
• Administrative duties (handling paperwork, scheduling, or data entry)
• Liaising with emergency services when needed
• Monitoring village security and respond to any unusual activity
• Maintaining clear communication with the Village Manager

This is a casual role, working on as and when needed basis.

Qualifications

You’ll be someone who brings a calm, confident presence to the role—comfortable working alone overnight, capable of thinking on your feet, and able to make sound decisions under pressure without hesitation.

You’ll also bring:

• Confident working independently and making quick, effective decisions when needed
• A strong communicator who remains calm and composed in high-pressure or emergency situations
• Naturally responsible, dependable, and highly observant, with great attention to detail
• Able to build rapport and trust with residents
• Has a current First aid certificate (preferrable) and full drivers license

At Summerset, we believe diversity strengthens our team and enriches the care we provide. We welcome applications from people of all backgrounds, experiences, and walks of life.

Additional Information

Summerset's known for its excellent benefits and strong sense of values around care, teamwork and drive for excellence. With some of the best benefits in the sector, some of these include:

• Discounts from a wide range of suppliers
• A supportive team culture where you’re truly valued
• Career development opportunities across aged care, hospitality, wellness and more

Next Steps

Applications for this role will close on Monday 21st September.