Office Administrator

Web Revolution; Waitakere Ranges; On-site; NZD 45,000 - 60,000; Full time

Job summary

Web Revolution in Blockhouse Bay, Auckland, seeks a proactive Office Administrator to join our team full-time. You will be the operational anchor, bridging clients and our production team, and managing the client mailbox and CRM. You will coordinate job setup and track progress, drafting proposals and handling account queries.

This role offers autonomy in backend operations and collaboration with a loyal NZ-based remote team. NZ working rights and administrative experience are essential.

Qualifications

• Administrative experience required.
• High-level computer literacy with attention to detail.
• Experience with CRM, Xero or WorkflowMax is advantageous.

Responsibilities

• Manage client mailbox and CRM with accuracy.
• Coordinate job setup and track project progress.
• Draft client proposals and follow-up emails.
• Handle Xero reconciliations and overdue accounts.
• Format and deploy email marketing campaigns.
• Adhere to internal processes and documentation standards.
• Bridge between sales and project delivery.

Skills

Administrative experience

Office software

Attention to detail

Tools

Xero

CRM platform

WorkflowMax

Job description

Web Revolution is seeking a proactive Office Administrator to join our Blockhouse Bay team!

(Please note that NZ working rights and administrative experience are essential.)

Competitive salary rates (experience-based)

Stable long-term role in a 15-year-old digital agency

Great Blockhouse Bay office, on the bus route with cafes nearby

Work alongside the owner with real autonomy in the office

Gain true ownership of backend operations

Collaborate with a loyal, expert NZ-based remote team!

About us

Web Revolution is one of Auckland's leading digital agencies, delivering exceptional websites, digital ads, SEO, and hosting solutions for businesses across New Zealand. Priding ourselves on helping businesses discover success through effective online marketing, our expert team genuinely cares about delivering quality results for every client. If you're looking for a long-term role where your contribution is central to the operation, we'd love to hear from you!

About the role

As our Office Administrator, you'll be based full-time in our Blockhouse Bay office, the operational anchor who bridges the gap between clients and our production team.

Your day-to-day duties will include, but not be limited to:

• Managing the client mailbox and CRM with 100% accuracy
• Coordinating job setup and tracking project progress
• Drafting client proposals, follow-up emails, and account queries
• Xero reconciliations and overdue account follow-ups
• Formatting and deploying email marketing campaigns
• Adhering to internal processes and documentation standards
• Acting as the bridge between sales and project delivery.

What we're looking for

• Full NZ working rights essential
• High-level computer literacy and fast learner essential
• Exceptional attention to detail with high standards of accuracy
• Self-motivated and comfortable working independently in a quiet office
• A process-driven mindset (this is a backend operational role, not a design position)
• Xero/WorkflowMax/CRM platform experience highly advantageous.