Office Administrator

Door Specs; Upper Hutt; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Autonomy to shape your role

Training and development

Long-term growth opportunity

Clear expectations and appreciation

Job summary

Door Specs is a Wellington-region door pre-hanging company undergoing a digital transformation to speed up and clarify workflows. We seek an Office Administrator to work closely with management, handling quotes, coordinating jobs, and managing client and supplier communications.

You will evolve the system with the role, and grow with the business as processes improve. This is a hands-on position with real autonomy and ongoing development opportunities.

Qualifications

• Proven administration experience required.
• Excellent organisational skills and attention to detail.
• Ability to build relationships with customers.
• Clear, professional written and verbal communication.
• Ability to work independently and manage competing priorities.
• Experience with AI-enabled process improvements is a bonus.
• Background in trade or service businesses is advantageous.
• Experience with Jobman or similar job management platforms is advantageous.

Responsibilities

• Quoting and admin: prepare quotes, job sheets, and keep system records up to date.
• Customer communication: answer calls/emails/walk-ins and provide progress updates.
• Supplier and stock coordination: order stock, chase deliveries, resolve pricing or damage issues.
• Office and systems: digitise and improve processes and workflows.

Skills

Administration

Organisational skills

Customer relations

Clear communication

Independent work

AI workflow

Trade/service background

Jobman experience

Tools

Jobman

Job description

YOU ARE THE KIND OF PERSON WHO...

• Creates order instinctively - you noticewhat'smissing and fixes it
• Thinks in systems, not just tasks - you improve processes, not just follow them
• Takes full ownership of your work - nohand-holdingrequired
• Communicates clearly and professionally with clients, crew, and management
• Finds genuine satisfaction in a smooth-running, well-organisedoperation
• Has a great eye for detail

WHO WE ARE

Door Specs is a professional door pre-hanging company delivering high-quality service across the Wellington region. We're currently going through an exciting period of change - moving from paper-based processes to modern digital systems that will make the way we work faster, clearer, and more efficient.

We value clear open communication, teamwork and initiative. We're a workplace where we work hard at working smart.

THE ROLE

As Office Administrator, you'll work directly alongside management as a key member of the office. This is a broad, hands-on role combining quoting, job coordination and client and supplier communication.

Youwon'tjustmaintainthe system -you'llhelp evolve it. This role is designed to grow with the person who holds it.

Core areas of responsibility:

• Quoting & admin- preparing quotes, job sheets, and keeping system records up to date
• Customer communication-answering calls/emails, walk-ins, chasing confirmations, keeping customers updated on progress and completion
• Supplier & stock coordination-ordering stock, chasing deliveries, sorting out pricing/damage issues
• Office & systems- digitising and improving processes

WHAT WE'RE LOOKING FOR

• Proven administration experience - you'vedone this before and done it well
• Excellentorganisationalskills with high attention to detail
• Ability to build relationships withcustomers
• Clear, professional communication - written and verbal
• Confident working independently and managing competing priorities
• Currently experimenting with howAI can improve systems - a genuine advantage
• Background in trade or service-based businesses - a genuine advantage
• Jobman or similar job management platform experience -advantageousbut not essential
• Above all, we'relooking for someone who cares -about the work, about the team, and about doing things properly.

WHAT YOU'LL GET

• A growingworkplace with clear expectations and genuine appreciation
• Real autonomy to shape, improve, and own your role
• Direct contribution to meaningful business improvement, not busy-work
• Ongoing training and professional development support
• Long-term growth opportunity as the business expands

If this sounds like the roleyou'vebeen waiting for,we'dlike to hear from you.