Office Administrator and Customer Service Support

Independent Doors Limited; Christchurch; On-site; NZD 45,000 - 65,000; Full time

Job summary

Independent Doors Limited is seeking an Office Administrator and Customer Service Support to join our Christchurch team. You will handle daily office tasks, support customer service, and help develop customer relationships in a growing South Island business.

Role emphasises a proactive, detail-oriented approach with strong communication and a passion for building lasting customer connections. Training and growth opportunities are offered within a stable industry leader.

Qualifications

• Experience in customer service and office administration preferred.
• Ability to manage customer relationships and CRM basics.
• Keen eye for detail and accurate data entry.

Responsibilities

• Daily office administration tasks and coordination.
• Deliver high levels of customer service and respond to inquiries.
• Maintain customer relationships and support sales processes.

Skills

Customer service

Office administration

Relationship management

Attention to detail

Job description

Office Administrator and Customer Service Support

• Great working environment with a supportive team
• Opportunity for growth within the company
• Customer service and relationship management focus
• Be trained by the best in the industry

Unique role with a customer service focus; established and trusted building industry partner!

Independent Doors relates its long history of success to the strength of our people and our knowledge to deliver a specialist range of quality products to customers via all channels of the building construction market.

As an office administrator and customer service support person you will join the company in an exciting time of growth within a strong dynamic region and overall market. Reporting to the Office Manager also located in our Christchurch Branch you will be a key member of the team, working semi-autonomously building, developing and maintaining key customer relationships within the industry.

Key accountabilities include:

• Daily office administration functions
• Delivering high levels of customer service
• Performance to prescribed processes and quality standards
• Customer relationship management

A great attitude is key with a keen eye for detail, experience in the building sector would be beneficial with an understanding of construction processes. While first-hand experience with doors is not essential it would be beneficial. A passion for building customer relationships and customer service, ambition with a growth mindset and a willingness to learn are important attributes to be effective in this role.

Independent Doors is a South Island business with Branches in Christchurch, Cromwell and Timaru. A long standing business and industry leader in the construction industry with relationships that date back to our inception. We look after our team and support growth and development with our people to create careers people can rely on in an ever-changing dynamic market.