Network Operations Coordinator

Tū Ātea Network Services Limited; Auckland; On-site; NZD 55,000 - 85,000; Full time

Job summary

Tū Ātea Network Services Limited is seeking a Network Operations Coordinator to support network systems, servicing and operational functions for internal teams and Broadtech networks’ sites and clients across telecommunications and health sectors.

The role focuses on organisational excellence, coordinating maintenance, documenting processes, and providing day-to-day operational administration, with opportunities to contribute to the NOC and field-site work as needed.

Responsibilities

• Support Operations and Servicing teams to ensure network performance and availability.
• Document network operational and servicing processes and maintain records.
• Coordinate and schedule maintenance activities, site access requests, and contractor engagement.

Job description

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About Us

Tū Ātea Network Services Ltd (TANS) is a 100% Māori-owned group at the forefront of innovation in telecommunications, broadcasting and health technology across Aotearoa. Through our subsidiary, Broadtech, we deliver critical technology solutions that power the nation’s telecommunications and broadcast networks, media environments, healthcare and industrial electrical systems.

Broadtech has been a trusted leader in New Zealand’s telecommunications and broadcast infrastructure for over 50 years spanning broadcasting, telecommunications, healthcare, aged care, utilities, and media, delivering everything from nationwide transmission networks to studio production systems and mission‑critical communications.

Our values,Collaboration, Respect, Adaptability, Integrity, and Curiosity,guide everything we do, and our vision is simple:Success through outstanding relationships with our people and partners.

About the Role

The Network Operations Coordinator is responsible for supporting all network systems, operational and servicing functions and requirements to support the Tū Ātea Network Services Limited companies and clients, including Broadtech Networks’ sites and network elements. This also includes support to external clients that Broadtech provide network services, operational support and equipment servicing across broadcasting, telecommunications and health sectors.

The role requires a strong organisational ability to support the team across the full range of operational and servicing work carried out for internal and external clients.

The network operations coordinator will have the opportunity to be involved in technical support for the operational and servicing functions and assisting in the NOC.

The role is mainly office based but may require site visits on a periodic basis.

Primary Responsibilities

• Support for the Operations and Servicing teams to ensure operational and servicing functions are carried out to meet obligations for network performance and availability and equipment repairs.
• Manage all contracted sites and facilities to ensure EH&S hazards are identified and managed, and records kept up to date.
• Document network operational and servicing processes and procedures and maintain records.
• Coordinate and schedule maintenance activities, site access requests, and contractor engagement across the network.
• Maintain accurate operational records, including contractor registers, fault registers, site information, equipment repairs, and network documentation.
• Support day-to-day operational administration, including alarm monitoring, outage communications, and regular status reporting.
• Manage operational assets and logistics, including spares, tools, equipment tracking, and dispatch of materials.
• Ensure operational systems, records, and procedures remain current, supporting compliance, health and safety requirements, and efficient business operations.

This role is ideal for someone who enjoys organisation, coordination, problem-solving, and working in a fast-paced technical environment. This role offers an excellent pathway for someone looking to develop their career within network operations.