Meetings & Events Coordinator — Admin & Logistics Lead

Milbrook Resort; Arrowtown; On-site; NZD 56,000 - 63,000; Full time

Benefits offered by this job

Exclusive resort discounts

Learning & Development opportunities

Complimentary staff meals

Free onsite parking

Social and wellbeing events

Daily travel allowance

Job summary

Millbrook Resort in Arrowtown, NZ, seeks a Meetings & Events Coordinator to provide high-level administrative support across Sales & Events, Reservations and MICE functions. The role centres on handling enquiries, documentation, bookings, and logistics to ensure seamless guest experiences.

You will coordinate accommodation, prepare documentation, manage client records, and assist with financial administration while liaising with internal teams and suppliers.

Qualifications

• Exceptional administrative, organisational and time-management skills.
• Outstanding client service and relationship management skills.
• Advanced Microsoft Office skills, particularly Excel, with strong systems capability.
• Proven ability to manage multiple tasks, deadlines and competing priorities with accuracy.
• Strong financial administration and reporting skills with numerical accuracy.
• Excellent written and verbal communication and professional client-focused approach.
• Experience with hotel PMS and reservation management systems desirable.
• Proactive, self-motivated, able to work independently and in a team.
• Commercially aware with a commitment to business outcomes.
• Passionate about providing exceptional admin support and guest experiences.

Responsibilities

• Manage and respond to meetings, events, group and wedding enquiries while providing administrative support across Sales & Events, Reservations and MICE teams.
• Prepare proposals, quotations, contracts, banquet event orders and client correspondence.
• Coordinate accommodation reservations, rooming lists, guest communications and booking administration.
• Process invoices, deposits, commissions and payment records; assist with reporting and financial administration.
• Maintain accurate client records and managed shared inboxes; keep systems and booking information current.
• Produce and distribute operational, financial, and departmental reports as required.
• Assist with site inspections and event coordination while focusing on administration and booking management.
• Liaise with operational departments and external suppliers to deliver meetings and events.

Skills

Administrative skills

Client service

Excel

Event coordination

Time management

Communication skills

Tools

Excel

Hotel PMS systems

Reservations systems

Job description

Millbrook Resort in Arrowtown, NZ, seeks a Meetings & Events Coordinator to provide high-level administrative support across Sales & Events, Reservations and MICE functions. The role centres on handling enquiries, documentation, bookings, and logistics to ensure seamless guest experiences.

You will coordinate accommodation, prepare documentation, manage client records, and assist with financial administration while liaising with internal teams and suppliers.