Medical Receptionist / Administrator (3-month Temp Assignment)

Aotearoa New Zealand Association of Social Workers; Albert-Eden; On-site; NZD 34,000 - 37,000; Part time

Benefits offered by this job

Holiday pay

KiwiSaver

Modern facility environment

Job summary

Fred Recruitment is partnering with a private surgical facility in Greenlane, Auckland, to recruit a Medical Receptionist / Administrator for a 3-month temporary contract (October to December). You will be the face of the facility, delivering warm front-desk service and handling essential clinical administration in a busy setting.

This 32-hour week role offers NZD 25–27 per hour, plus holiday pay and KiwiSaver.

Qualifications

• Experience in customer service is essential.
• Data entry accuracy and attention to detail.
• Intermediate MS Office skills; experience with Patient Administration Systems is a plus.
• Experience in a medical/health environment preferred.

Responsibilities

• Front of House: Welcoming patients, answering phones, keeping reception tidy.
• Administration: Managing bookings, data entry, preparing charts and clinical documents.
• Billing & Invoicing: Handling patient billing from theatre documentation and daily transactions.
• Referrals: Processing referrals and confirming appointments within set timelines.
• Confidentiality: Maintaining patient privacy and cultural respect at all times.

Skills

Customer service

Data entry

MS Office

Communication

Tools

MS Office

Patient Administration Systems

Job description

Medical Receptionist / Administrator (3-month Temp Assignment)

About the Role
Are you a customer service superstar who thrives in a fast-paced environment and is ready to jump into a new role straight away? We are seeking a warm, energetic, and professional Medical Receptionist / Administrator for an immediate 3-month temporary contract (October to December) with one of our key clients. The position is based at a modern, private surgical facility located in Greenlane, Auckland.
As the first point of contact, you will be the face and voice of the facility. You will split your time between delivering outstanding, empathetic front-desk customer service and managing essential clinical administration. This is a busy, rewarding short-term contract where you will support patients, visitors, and specialist surgeons every day.

Shifts & Hours
This is a 32 hour per week role with the following set afternoon schedule:

• Monday to Thursday: 11:00 am - 6:00 pm
• Friday: 11:30 am - 6:00 pm

What's in it for You?

• $25 - $27 per hour (based on experience) + holiday pay + KiwiSaver.
• Modern, state-of-the-art working environment in a prime Greenlane location.
• Great team culture where collaboration, empathy, and doing what is right are genuinely valued.
• Supportive agency backing with Fred Recruitment guiding you through your placement.

What You’ll Be Doing

• Front of House: Welcoming patients and visitors, answering phones, and keeping the reception area running smoothly and looking immaculate.
• Administration: Handling patient bookings, data entry, preparing charts, and processing clinical paperwork accurately.
• Billing & Invoicing: Managing patient billing from theatre documentation and handling daily transactions.
• Referrals: Efficiently processing incoming patient referrals and proactively reaching out to confirm appointments within set timelines.
• Confidentiality: Maintaining the highest level of patient privacy and cultural respect at all times.

What We Are Looking For

• Experience: Background in customer service is essential. Experience in a medical/health environment or working in a sole-charge office setting is highly preferred.
• Tech Savvy: Accurate data entry skills and intermediate knowledge of MS Office (Word, Excel, Outlook). Experience with Patient Administration Systems is a major plus.
• Key Traits: You are empathetic, organised, and articulate. You can keep your cool under pressure, juggle changing priorities, and genuinely enjoy connecting with people.