Medical Receptionist / Administrator

Premier Wellness; Marlborough; On-site; NZD 28,000 - 39,000; Part time

Benefits offered by this job

Flexible days and locations

Ongoing training and development

Supportive team culture

Job summary

Premier Wellness in Auckland's Orewa & Glenfield clinics is seeking a Medical Receptionist/Administrator. You will be the first point of contact, ensuring a smooth day-to-day operation and outstanding patient experience. Responsibilities include booking, payments, and handling calls, emails and texts.

We value friendly, organized, and discreet individuals with strong computer skills and a genuine interest in wellbeing. Flexible 25–40 hours per week across locations; full training provided.

Qualifications

• Friendly, professional and confident with excellent communication skills.
• Caring and empathetic with a genuine interest in patient wellbeing.
• Highly organised, reliable and detail-oriented.
• Comfortable working independently and in a close-knit team.
• Excellent computer skills with ability to learn new systems quickly.

Responsibilities

• Welcoming and assisting patients in a warm and professional manner.
• Booking and rebooking appointments and processing payments.
• Managing phone calls, emails, and text messages.
• Using Cliniko and Submit Kit; full training provided.
• Liaising with ACC and other medical professionals.
• Providing administrative support across practitioners and clinical team.
• Assisting with marketing activities and implementing systems and procedures.
• General administration, reception duties, and light clinic cleaning.
• Cleaning and maintaining the red light therapy bed between patient use.

Skills

Communication skills

Customer service

Organisation

Detail-oriented

Tech-savvy

Education

Healthcare qualification (optional)

Tools

Cliniko

Submit Kit

Computer systems

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Medical Receptionist / Administrator

Premier Wellness – Orewa & Glenfield, Auckland

25–40 hours per week | Flexible days & locations

An exciting opportunity is available for an enthusiastic, organised, and people-focused Receptionist / Administrator to join our friendly and rapidly growing wellness clinics in Orewa and Glenfield.

At Premier Wellness, we are passionate about delivering exceptional patient care and creating a welcoming, supportive environment for both our clients and our team. This role is ideal for someone who enjoys variety, takes initiative, and thrives in a busy healthcare setting.

About the Role

As the first point of contact for our patients, you will play a vital role in ensuring the smooth day-to-day operation of the clinic and delivering an outstanding patient experience. Your responsibilities will include:

• Welcoming and assisting patients in a warm and professional manner
• Booking and rebooking appointments and processing payments
• Managing phone calls, emails, and text messages
• Using Cliniko practice management software and Submit Kit (experience preferred but not essential – full training provided)
• Liaising with ACC and other medical professionals
• Providing administrative support across all practitioners and the clinical team
• Assisting with marketing activities, and implementing systems and procedures
• General administration, reception duties, and light clinic cleaning
• Cleaning and maintaining the red light therapy bed between patient use

About You

We are looking for someone who is:

• Friendly, professional, and confident with excellent communication skills
• Caring and empathetic, with a genuine interest in patient wellbeing
• Highly organised, reliable, and detail-oriented
• Comfortable working independently and as part of a close-knit team
• Excellent computer skills, with the ability to quickly pick up new systems and technology
• Proactive and willing to learn new systems and processes
• Discreet and professional when handling sensitive patient information
• Able to adapt in a fast-paced healthcare environment
• Previous experience as a medical receptionist or administrator is an advantage, but not essential for the right person with strong customer service and computer skills.

Nice to Have

• Experience using Cliniko and Submit Kit
• A background in health and wellness
• Qualification or training as a health coach, naturopath, nutritionist, or similar
• Confidence selling supplementation, packages, and wellness products to patients, with a potential bonus structure attached for those who do
• For candidates with a relevant health qualification, potential to build up your own patient consult appointments over time

Why Join Premier Wellness?

• Be part of a modern, innovative, and supportive wellness practice
• 25–40 hours per week
• Flexible days and locations between Orewa and Glenfield clinics
• Ongoing training and development opportunities
• Supportive team culture with a strong focus on wellbeing
• Opportunity to grow with an established and respected healthcare provider