Medical Receptionist

NZ Skin Health; Howick; On-site; NZD 42,000 - 54,000; Full time

Job summary

NZ Skin Health in Auckland is seeking an experienced receptionist/administrator to join our nurse-led, community-focused clinic. You will handle front-desk duties, manage calls and emails, and support scheduling with medical staff while maintaining excellent patient relations.

We offer flexible hours (full-time or part-time) and a supportive team that trains and mentors new members. You will be instrumental in coordinating with insurers and public health systems to ensure smooth patient

Qualifications

• Medical reception background or experience is beneficial.
• Ability to learn fast and retain information is essential.
• Strong time management skills.
• Good with technology: Elixir, Dermengine, Xero.
• Excellent communication and a confident, team player attitude.
• Eligibility to work in New Zealand is essential.

Responsibilities

• Manage clinic reception day to day; answer calls and emails promptly.
• Coordinate calendars between medical staff, surgeries and follow ups.
• Coordinate with medical insurances and the public health system.
• Work with the Practice Manager and Business Manager to enhance patient experience and grow reach.

Skills

Excellent communication

Time management

Team player

Tech-savvy

Can-do attitude

Education

Medical reception experience beneficial

Tools

Elixir

Dermengine

Xero

Job description

Supportive, friendly small team environment.

Flexible work hours - Full time or Part-time available.

Competitive remuneration

NZ Skin Health is an established part of the east Auckland community, providing specialist screening for skin cancer, ongoing monitoring, and treatment. Our Nurse led team have formed an excellent rapport with our large community of regular patients and are looking for someone to add value day to day, whilst being part of our growth.

Our ideal candidate would be an experienced receptionist/administrator who wants to be part of our small but busy and growing clinic. We are a supportive team and expect to train and then mentor our new team member, so a can do attitude and an open personality are our main criteria.

Tasks and Responsibilities

This role is client-centric, from getting clients in the door, co-ordinating calendars between medical staff, to surgeries and follow ups.

You will be responsible for running our clinic reception day to day, ensuring the phone calls and emails are answered in a timely manner. We are a small clinic, so everyone is hands on.

You will also be responsible for coordinating with medical insurances and the public health system.

Working with our Practice Manager and Business Manager your role is to ensure our Patients have the very best experience possible and grow our reach within the community.

Qualifications and Experience

While a Medical reception background or experience is beneficial, an ability to learn fast and retain information is essential.

Strong time management skills, with the ability to keep an eye on everything and keep others on track is a must.

Must be good with technology. We use Elixir, Dermengine and Xero applications.

Excellent communication and a confident, team player attitude.

Eligibility to work in New Zealand is essential.