Medical Receptionist

Aotearoa New Zealand Association of Social Workers; Invercargill City; On-site; NZD 50,000 - 65,000; Full time

Benefits offered by this job

Supportive work environment

Opportunities for growth

Competitive remuneration

Five weeks’ annual leave after two yrs

Birthday leave

Job summary

Te Hau o Te Ora Invercargill is looking for a Medical Receptionist to join their team. This role is vital in creating a welcoming and efficient environment, involving managing patient expectations and supporting the clinical workflow.

You will provide high-quality reception assistance and help maintain an organised workplace. The position demands flexibility with evenings and weekends, offering competitive remuneration and personal growth opportunities.

Qualifications

• Excellent customer service and communication skills, both written and verbal.
• Professional, friendly, and respectful manner.
• Ability to engage with people of all ages in a calm, caring way.
• Strong commitment to confidentiality and patient privacy.
• Punctual, reliable, and strong time-management skills.

Responsibilities

• Provide high-quality reception and administrative support.
• Coordinate services and support clinical workflow.
• Assist the wider team and maintain a professional environment.
• Manage patient expectations and contribute to smooth operations.

Skills

Customer service skills

Communication skills

Computer literacy

Attention to detail

Time-management skills

Teamwork

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Medtech PMS

Job description

Te Hau o Te Ora Invercargill has an exciting opportunity for a warm, organised, and professional Medical Receptionist to join our team.

As the first point of contact for patients, whąnau, and visitors, you will play a pivotal role in creating a welcoming and efficient medical centre environment. You will help coordinate services, support clinical workflow, manage patient expectations, and contribute to the smooth day-to-day running of our practice.

This is a varied and busy role where no two days are the same. This role involves evenings and weekends. You will provide high-quality reception and administrative support, assist the wider team, and help maintain a professional, organised, and welcoming work environment.

Ko wai koe | About You

• Excellent customer service and communication skills, both written and verbal.
• A professional, friendly, and respectful manner.
• The ability to engage with people of all ages and backgrounds in a calm, caring, and culturally responsive way.
• Strong computer literacy, including confidence using Microsoft Word, Excel, and Outlook.
• Professionalism across all reception, administration, and front-of-house duties.
• Accuracy and timeliness when processing invoices and payments.
• Exceptional attention to detail and a high level of accuracy.
• Punctuality, reliability, and strong time-management skills.
• The ability to work effectively as part of a busy, high-performing team.
• A strong commitment to confidentiality and patient privacy.
• Medtech PMS knowledge would be an advantage but is not essential.

We offer:

• A supportive work environment where you will make a real impact on the lives of people across our diverse communities.
• Opportunities for personal and professional growth.
• A commitment to upholding the principles of Te Tiriti o Waitangi.
• Competitive remuneration, including birthday leave.
• Five weeks’ annual leave after two years.

At Te Hau o Te Ora, we are committed to promoting health equity, ensuring everyone has access to high-quality care, and enabling better health outcomes for people across the Southern region.

To be considered for this role, you must:

• Be currently in New Zealand and legally entitled to work without sponsorship.
• Hold a full New Zealand driver licence.
• Hold a current first aid certificate or be prepared to obtain one.
• Be willing to complete pre-employment screening.
• Complete and return a clear Ministry of Justice Criminal History Check.

Please note that we don’t always work to fixed closing dates & may interview candidates as their applications are received.

Te Hau o Te Ora is smokefree and we support the Government’s Vision of a Smokefree Aotearoa 2025.

Te Hau o Te Ora is an equal opportunity employer committed to upholding the principles of the Treaty of Waitangi. We encourage applications from candidates of all backgrounds.