Medical Front Desk & Admin Specialist

Redicare Family Practice; Hamilton; On-site; NZD 42,000 - 54,000; Full time

Job summary

Redicare Family Practice is seeking a friendly, organised Receptionist/Administrator to join our Hamilton team. This role involves greeting patients, scheduling appointments, answering calls, processing payments and maintaining accurate records.

The position can be full-time or part-time, with training provided for Medtech Evolution Patient Management System. Mandarin language skills are preferred. Applicants must have NZ working rights and be able to work in NZ.

Qualifications

• Experience in front desk or medical reception preferred.
• Excellent attention to detail and strong organisational skills.
• Able to manage multiple tasks in a busy environment.
• Positive, friendly, and team-oriented attitude.
• NZ citizen or resident with full working rights in NZ.

Responsibilities

• Greet and check in patients in a professional and friendly manner.
• Schedule appointments and manage the front desk calendar.
• Answer phone calls and respond to patient enquiries promptly and professionally.
• Process payments and manage patient accounts.
• Enrol new patients and ensure records are transferred accurately between systems.

Skills

Communication

Customer service

Organisational skills

Multitasking

Teamwork

Mandarin (preferred)

Tools

Medtech Evolution

Job description

Redicare Family Practice is seeking a friendly, organised Receptionist/Administrator to join our Hamilton team. This role involves greeting patients, scheduling appointments, answering calls, processing payments and maintaining accurate records.

The position can be full-time or part-time, with training provided for Medtech Evolution Patient Management System. Mandarin language skills are preferred. Applicants must have NZ working rights and be able to work in NZ.