Medical Administrator/Technician

Eye Surgery Associates; Upper Harbour; On-site; NZD 34,000 - 48,000; Part time

Job summary

Eye Surgery Associates in Auckland is seeking a part-time Medical Administrator/Ophthalmic Technician to join a small, friendly team. The role is 19 hours per week across Mon, Wed, Thurs and Fri, at our Rosedale and Epsom clinics.

Full training for the ophthalmic technician role is provided. Responsibilities include greeting patients, managing appointments and invoicing, processing insurance/ACC payments, keeping records up to date, answering queries, and assisting with theatre lists.

Qualifications

• Outstanding people skills – a friendly & professional manner, showing warmth & empathy to our patients.
• Background in administration
• Excellent written and oral communication skills
• Attention to detail – accuracy is important
• Ability to multitask while maintaining confidentiality
• Computer skills – MS Office, prior experience with patient management software would be advantageous
• Ideally, you have previously worked in a medical administration role

Responsibilities

• Administrator responsibilities: Greeting patients, overseeing running of clinic
• Managing patient appointments & invoicing
• Processing insurance and ACC payments
• Keeping patient records up to date
• Responding to phone queries
• Organising theatre lists
• General administration
• Technician responsibilities: Perform Visual Field and Visual Acuity testing
• Prepare and position patients accurately

Skills

Customer service

People skills

Communication skills

Attention to detail

Multitasking

MS Office

Tools

Patient management software

Job description

We are a boutique style ophthalmic practice with three ophthalmologists and well-equipped clinics across North and Central Auckland.

If you enjoy being part of a small, friendly team and have an exceptional customer service background, you may be the person our team is seeking. We are looking for a part-time Medical Administrator/Ophthalmic Technician to work on average 19 hours per week over (Mon, Wed, Thurs and Fri). This will be based at our Rosedale and Epsom locations. Full training for the ophthalmic technician role is provided.

Administrator Responsibilities include:

• Greeting patients & overseeing running of clinic
• Managing patient appointments & invoicing
• Processing insurance and ACC payments
• Keeping patient records up to date
• Responding to phone queries
• Organising theatre lists
• General administration

Technician Responsibilities include (full training provided):

• Perform Visual Field and Visual Acuity testing
• Prepare and position patients accurately

Are you the person we are looking for?

• Outstanding people skills – a friendly & professional manner, showing warmth & empathy to our patients
• Background in administration
• Excellent written and oral communication skills
• Attention to detail – accuracy is important
• Ability to multitask while maintaining confidentiality
• Computer skills – MS Office, prior experience with patient management software would be advantageous
• Ideally, you have previously worked in a medical administration role

Only candidates already in NZ and holding full and permanent working rights will be considered for this role.

Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• How many years' experience do you have as a Medical Administrator?
• How much notice are you required to give your current employer?
• Do you have Invoice Processing experience?
• Do you have experience using Patient Management Systems?
• How many years experience in Medical Administration do you have?