Maintenance Coordinator

FleetPartners; Auckland; Hybrid; NZD 55,000 - 75,000; Full time

Benefits offered by this job

27 days annual leave

Hybrid work flexibility

Health insurance from day one

Dress for your Day policy

Parental leave 16 weeks

Job summary

FleetPartners is seeking a Maintenance Coordinator in Auckland to support delivery of efficient, cost-effective vehicle maintenance services. You’ll work with Maintenance Controllers to process maintenance transactions, review invoices, resolve discrepancies and manage queries, ensuring accurate records and smooth daily operations.

The role suits organised individuals who thrive in a team, enjoy problem solving, and can keep activities on track while delivering great service to customers and

Qualifications

• Strong attention to detail and a high level of accuracy.
• Good problem-solving and administration skills.
• Customer-focused approach and commitment to providing great service.
• Strong verbal and written communication skills.
• Ability to manage competing priorities and work under pressure.

Responsibilities

• Support administration of vehicle servicing, repairs, maintenance, and tyre replacement activities.
• Review, process, and reconcile maintenance invoices, resolving discrepancies and exceptions.
• Monitor workflow queues and ensure maintenance requests are actioned within agreed service levels.
• Maintain accurate maintenance records, transaction data, and documentation within company systems.
• Liaise with customers, suppliers, and internal stakeholders to resolve queries and ensure positive service outcomes.

Skills

Attention to detail

Problem solving

Administration

Customer service

Communication skills

Prioritisation

MS Office

Tools

MS Office Suite

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

FleetPartners is a leading ASX-listed provider of fleet leasing, fleet management and novated leasing across Australia and New Zealand. Every day, we help businesses and individuals move forward with smarter, more sustainable vehicle solutions.

But what really sets us apart is our people.

We're a supportive, customer-focused team that works together to deliver great outcomes for our customers and for each other. We create an environment where people feel encouraged to grow, develop their skills and do their best work.

If you're looking for a workplace that supports your development and creates an inclusive, collaborative environment, you'll feel right at home at FleetPartners.

THE ROLE

The Maintenance Coordinator plays a key role in supporting the delivery of efficient, cost-effective, and customer-focused vehicle maintenance services. Working closely with Maintenance Controllers, you'll process maintenance transactions, review invoices, resolve discrepancies, and manage maintenance queries while ensuring accurate records and smooth day-to-day operations.

Some of your key responsibilities will be:

• Support the administration of vehicle servicing, repairs, maintenance, and tyre replacement activities.
• Review, process, and reconcile maintenance invoices, resolving discrepancies and exceptions.
• Monitor workflow queues and ensure maintenance requests are actioned within agreed service levels.
• Maintain accurate maintenance records, transaction data, and documentation within company systems.
• Liaise with customers, suppliers, and internal stakeholders to resolve queries and ensure positive service outcomes

ABOUT YOU

You're organised, detail focused and enjoy keeping things moving. You may come from an administration, customer service or coordination background and enjoy solving problems, supporting others and keeping things on track.

You will join a supportive and experienced team that works hard, collaborates closely and enjoys having a laugh along the way.

To be successful in this role, you will have:

• Strong attention to detail and a high level of accuracy.
• Good problem-solving and administration skills.
• A customer-focused approach and commitment to providing great service.
• Strong verbal and written communication skills.
• The ability to manage competing priorities and work under pressure.
• Intermediate Microsoft Office skills, particularly Excel, Outlook and Word

BENEFITS

We offer more than just a role:

• 27 days of annual leave per year.
• Hybrid work flexibility with a convenient office location with parking on site and a short walk from Ellerslie Station
• Health insurance from your first day, with a company-funded subsidy for Southern Cross or Marram.
• A 'Dress for your Day' policy
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers
• Ongoing training to help you develop and grow with real career development opportunities
• Rewards program, including a range of discounts from a variety of retailers
• Regular social events, wellbeing initiatives and team activities through our Social Club and Pit Crew
• An extensive range of other employee benefits.

OUR COMMITMENT TO INCLUSION

We're committed to creating an inclusive workplace where everyone feels respected, supported and able to thrive.

Across our wider organisation in Australia, we're proudly recognised by the Workplace Gender Equality Agency (WGEA) and accredited by WORK180 for our commitment to supporting women to build meaningful, long‑term careers - including being named one of the Top 101 Workplaces for Women 2025.

We welcome people from all backgrounds, identities and lived experiences, and we're here to support any access requirements or adjustments throughout the recruitment process