Maintenance Assistant - Rydges Auckland

Event hospitality & entertainment Limited; Auckland; On-site; NZD 45,000 - 55,000; Full time

Benefits offered by this job

Staff season pass

Gym and pool access

In-resort discounts

Discounts on hotel stays, cinemas, food, and more through EVT

Job summary

Event hospitality & entertainment Limited is seeking a Maintenance Assistant at Rydges Auckland. The role primarily involves routine repair work and ensuring that all hotel facilities are safe and operational. Responsibilities include attending to guest requests, logging defects, and collaborating with the maintenance team.

The ideal candidate will maintain high standards of cleanliness and safety while ensuring effective communication with the Maintenance Manager. Benefits include staff season pass, gym access, and discounts across various services.

Responsibilities

• Perform routine repair work and maintenance in and about the hotel.
• Anticipate and attend to the guest’s needs and desires immediately.
• Log all defects and work or repairs carried out.

Job description

Rydges Auckland, 59 Federal Street, Auckland CBD, Auckland, New Zealand

Title

Maintenance Assistant

Position Overview

To performing routine repair work and maintenance in and about the hotel.

Responsibilities

• Anticipate and attend to the guest’s needs and desires immediately.
• Offer a warm and friendly salutation to hotel guests as they enter and depart from the Hotel.
• Perform all work functions as directed by the Maintenance Manager or their designated replacement.
• Work with other members of the maintenance team and be responsible for work carried out.
• “Take charge” and show initiative in all aspects of the Engineering Department and Hotel operations.
• Perform various duties as detailed on the established hotel maintenance check list.
• Undertake tasks in accordance with the Work Request System, Preventative Maintenance Program, and / or verbal requests from the Maintenance Supervisors / Managers.
• Respond to and carry out all inter departmental or guest requests concerning defects, repairs and / or general assistance. When defects or repairs are outside their capabilities they will communicate directly with the appropriate trades person or in his absence the Assistant Maintenance Manager. They are to follow up until action has been taken.
• To work on a rotating basis as the Shift Operator.
• Log all defects and work or repairs carried out.
• Render assistance to other departments or their representatives.
• Communicate with the Maintenance Manager with regard to all urgent and / or dangerous facility matters.
• Respond promptly to all calls for assistance and communicate actions taken.
• Ensure that all public areas are consistently safe and that all equipment is operating.
• Maintain your self-appearance in accordance with the hotel’s grooming standards.
• Maintain a harmonious relationship with other members of the service team.
• Comply with all of the hotel’s operational policies and procedures.
• Maintain a clean and safe working environment.
• Ensure the protection and maintenance of all operating equipment.
• Complete all assigned opening and closing duties.
• Attend all scheduled meetings.
• Perform any other duties as directed by supervisor / manager.
• Participate in all rostered theoretical and on-the-job training sessions.
• Maintain a clean & safe working environment.
• Have a full knowledge of, and practice all of the hotel’s established workplace health and safety guidelines (WH&S).
• Ensure the protection and maintenance of all operating equipment
• Attend all scheduled meetings.

Benefits

• Staff season pass.
• Gym and pool access.
• In-resort discounts.
• Discounts on hotel stays, cinemas, food, and more through EVT.