Luxury Hotel Housekeeping Supervisor: Lead & Inspire Team

Chuan Spa; New Zealand; On-site; NZD 52,000 - 65,000; Full time

Benefits offered by this job

Discounts on dining and accommodation

Free nights at our overseas hotels

Staff meals provided

Discounted parking ($6 per day)

Freshly pressed uniform provided each

Milestone Service benefits

Opportunities to grow your career

Job summary

Cordis Auckland by Langham Hospitality Group is seeking a Housekeeping Supervisor to lead daily room and public area cleaning to Cordis standards. You will guide and motivate room attendants, coordinate rosters, and ensure timely readiness of rooms while maintaining exceptional guest service.

Ideal candidates will have previous supervisory housekeeping experience, strong leadership, excellent English communication, high attention to detail, and a hands-on, proactive attitude.

Qualifications

• Previous housekeeping supervisory experience in hospitality
• Strong leadership and ability to motivate a team
• Excellent spoken and written English
• Exceptional attention to detail and presentation
• Strong organisational and time-management skills

Responsibilities

• Supervise daily housekeeping operations to meet Cordis standards.
• Conduct room inspections, including VIP rooms, for cleanliness and presentation.
• Coordinate daily room assignments and ensure timely readiness for guests.
• Coach and support Room Attendants to maintain service standards.
• Maintain communication between housekeeping and front desk/other departments.
• Monitor team performance and provide guidance where needed.
• Respond promptly to guest requests and concerns to ensure a positive experience.
• Assist with room cleaning and other duties when required.
• Ensure compliance with hotel procedures and health and safety standards.

Skills

Supervisory experience

Leadership

English communication

Attention to detail

Organisational skills

Job description

Cordis Auckland by Langham Hospitality Group is seeking a Housekeeping Supervisor to lead daily room and public area cleaning to Cordis standards. You will guide and motivate room attendants, coordinate rosters, and ensure timely readiness of rooms while maintaining exceptional guest service.

Ideal candidates will have previous supervisory housekeeping experience, strong leadership, excellent English communication, high attention to detail, and a hands-on, proactive attitude.