Housekeeping Supervisor: Lead Premium Team & Guest Experience

Chuan Spa; Auckland; On-site; NZD 28,000 - 34,000; Full time

Benefits offered by this job

Discounts on dining and accommodation

Free nights at our overseas hotels

Staff meals provided

Discounted parking ($6 per day)

Freshly pressed uniform provided each,

Milestone Service benefits

Opportunities to grow your career

Be proud to work at New Zealand’s Lang

Job summary

Cordis, Auckland by Langham Hospitality Group is seeking a Housekeeping Attendant to join our luxury hotel team in Auckland. This full-time role requires full availability and supports the day-to-day operations of the Housekeeping department, ensuring guest rooms and public areas meet Cordis standards.

You will lead by example, coordinate with Room Attendants, and deliver exceptional service with attention to detail.

Qualifications

• Previous housekeeping experience, preferably in hotels.
• Strong leadership skills for guiding a team.
• Excellent spoken and written English.
• Exceptional attention to detail and presentation.
• Proactive, hands-on attitude with problem-solving ability.

Responsibilities

• Supervise daily housekeeping operations.
• Inspect rooms, including VIPs, for cleanliness.
• Coordinate daily room assignments and ensure timely availability.
• Train and coach Room Attendants.
• Maintain communication across departments.
• Monitor team performance and provide guidance.
• Respond promptly to guest requests and concerns.
• Assist with room cleaning when needed.
• Ensure compliance with health and safety standards.

Skills

Housekeeping experience

Leadership

Communication

Attention to detail

Organizational skills

Team player

Flexibility

Job description

Cordis, Auckland by Langham Hospitality Group is seeking a Housekeeping Attendant to join our luxury hotel team in Auckland. This full-time role requires full availability and supports the day-to-day operations of the Housekeeping department, ensuring guest rooms and public areas meet Cordis standards.

You will lead by example, coordinate with Room Attendants, and deliver exceptional service with attention to detail.