Luxury Client Advisor & Stylist

Burberry; Auckland; On-site; NZD 50,000 - 65,000; Full time

Job summary

Burberry in Auckland seeks a Client Advisor to build relationships with new and existing clients, delivering a personalised luxury experience and driving commercial success.

As a store expert in styling and product knowledge, you will guide clients through journeys, appointments, and after-sales service while upholding Burberry's standards.

Fluency in English is desirable; prior luxury retail experience and a passion for fashion are valued.

Qualifications

• Previous experience in clientelling and delivering luxury service.
• Track record of meeting or exceeding sales targets.
• Passion for fashion, art and culture (luxury brand familiarity).

Responsibilities

• Meet and exceed sales KPIs and drive commercial results.
• Inspire clients with brand passion and expert styling.
• Provide luxury service with product knowledge.
• Build relationships through personalised client engagement.
• Maintain high luxury standards across front and back of house.
• Support store operations, stock, and visual standards.
• Collaborate with team to foster a positive climate.

Skills

Sales excellence

Clientelling

Fashion knowledge

Communication

Team collaboration

English language

Job description

Burberry in Auckland seeks a Client Advisor to build relationships with new and existing clients, delivering a personalised luxury experience and driving commercial success.

As a store expert in styling and product knowledge, you will guide clients through journeys, appointments, and after-sales service while upholding Burberry's standards.

Fluency in English is desirable; prior luxury retail experience and a passion for fashion are valued.