Luxury Retail Sales Specialist

Swarovski; Auckland; On-site; NZD 50,000 - 65,000; Full time

Benefits offered by this job

Exclusive employee discounts

Volunteer leave

Employee assistance program

Comprehensive training and development

Career development opportunities

Job summary

Swarovski in Auckland is seeking a Sales Consultant to deliver exceptional service, tell brand stories, and drive sales in a vibrant store environment. You’ll create memorable experiences for customers, promote loyalty programs, and collaborate with a dynamic team to keep the store welcoming and organized.

Knowledge of fashion and luxury retail helps you connect with diverse customers and represent the brand with confidence.

Qualifications

• Excellent customer service skills and ability to build emotional connections.
• Experience in multicultural retail environments.
• Strong communication and storytelling to promote brand.
• Proactive, results-driven with a commercial mindset.
• Comfortable using retail technology and digital tools.
• Able to collaborate within a vibrant team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Storytelling

Multicultural environment experience

Sales-driven

Team player

Digital tools familiarity

Job description

Swarovski in Auckland is seeking a Sales Consultant to deliver exceptional service, tell brand stories, and drive sales in a vibrant store environment. You’ll create memorable experiences for customers, promote loyalty programs, and collaborate with a dynamic team to keep the store welcoming and organized.

Knowledge of fashion and luxury retail helps you connect with diverse customers and represent the brand with confidence.