Client Advisor | Casual | Auckland

LVMH; Auckland; Hybrid; NZD 46,000 - 58,000; Part time

Benefits offered by this job

Generous salary

Commission & incentives

Employee discounts

Milestone gifts

Job summary

Tiffany & Co. Auckland is seeking an experienced Client Advisor to join our luxury retail team on a casual basis.

You will deliver the Tiffany Experience with personalized service, build lasting client relationships, and drive sales in a fast-paced environment at our Auckland store. The role requires 2-3 years in sales or customer service, a passion for service, and flexibility to cover non-traditional hours including weekends and holidays.

Qualifications

• 2-3 years of experience in sales or a customer service role.
• Ability to build meaningful client relationships with a diverse population.
• Be a Blue Box Enthusiast with passion for customer service and sales.
• Flexible to work non-traditional trading hours including weekdays and weekends, late night trade and holidays.

Responsibilities

• Proactively communicate with our clients, ensuring the Tiffany Experience – uniquely tailored and personalized customer service.
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment.
• Contribute to increase performance and elevate client development and selling ceremony.
• Drive sales and ensure that sales targets are exceeded.

Skills

Customer service

Sales experience

Relationship building

Communication

Flexibility

Job description

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style.

As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Auckland storeas a Client Advisor on a casual basis.

Your role in the Tiffany Legacy

For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams – of style, glamour and love – and it is our obligation to honor those dreams with grace and artful understanding.

In your role you will:

• Proactively communicate with our clients, ensuring the Tiffany Experience – uniquely tailored and personalized customer service
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment
• Contribute to increase performance and elevate client development and selling ceremony

Drive sales and ensure that sales target are exceeded

Perfect Fit?

• Be a Blue Box Enthusiast with passion for customer service and sales
• 2-3 years of experience in a sales or customer service role andworking towardtargets and KPIs
• Ability to build meaningful client relationships with a diverse population
• Ability to be innovative and think outside of the box
• You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays

Why Tiffany?

• Generous salary, commission, incentives employee discounts and milestone gifts
• High performing, caring, fun and dynamic team
• Culture focused on wellbeing, innovation and growth
• Endless career opportunities with the largest luxury group - LVMH!
• Never-ending training and individual up-skillingopportunities

Great mentoring from highly experienced management team

Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.