Luxury Retail Sales Consultant: Storytelling & Style

Swarovski; Auckland; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Exclusive employee discounts

Volunteering leave

Global employee assistance program

Training and career development

Recognition awards

Supportive leadership development

Job summary

Swarovski in New Zealand seeks a passionate Sales Consultant to deliver outstanding service, tell the brand story, and create memorable experiences for customers in our Auckland store.

You will work towards sales goals, stay up to date with product knowledge, and collaborate with the team to keep the store welcoming and organized.

This role suits fashion- and luxury-minded individuals who thrive in a multicultural retail environment and want growth with a global brand.

Qualifications

• Passionate about fashion, luxury, or lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent customer service skills and a winning personality that builds trust.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Job description

Swarovski in New Zealand seeks a passionate Sales Consultant to deliver outstanding service, tell the brand story, and create memorable experiences for customers in our Auckland store.

You will work towards sales goals, stay up to date with product knowledge, and collaborate with the team to keep the store welcoming and organized.

This role suits fashion- and luxury-minded individuals who thrive in a multicultural retail environment and want growth with a global brand.